大哥9256 
Resolved
XM broker does not withdraw profits and does not provide clear explanations.
"XM Broker: Profit but no withdrawal, where are the rights of investors?"
On the stage of financial investment, we entrust our hopes and dreams to seemingly reliable brokerage platforms. However, my personal experience has been like a bucket of cold water, extinguishing all expectations and aspirations. I want to expose XM Broker here and let more people see its true face.
I have always been passionate about gold trading. After careful research and analysis, I conducted gold trading on the XM Broker platform. The initial investment and efforts finally paid off, and I successfully made a profit. This should have been a moment worth celebrating, but the nightmare began.
When I eagerly applied for a withdrawal, I encountered numerous obstacles. XM Broker initially promised to resolve the issue, giving me a glimmer of hope. However, as time passed, a month went by, and they still did not provide any substantial solutions. Sending WeChat messages for inquiries was like throwing a stone into the sea, with no response at all.
This behavior is truly infuriating. As investors, we abide by the rules and take risks, only seeking to increase our wealth under legal and compliant conditions. However, XM Broker has betrayed our trust by refusing to allow withdrawals after we have made profits, seriously infringing on our legal rights.
Their inaction has not only caused me significant financial losses but also made me deeply question the entire financial investment industry. Where should our trust be placed? How can our rights be protected?
Therefore, I urge all investors to be cautious when choosing brokerage platforms, carefully examining their reputation and regulatory situation. At the same time, I hope that relevant regulatory authorities can strengthen their supervision of the financial market and severely crack down on the illegal behavior of such unscrupulous brokers, creating a fair, just, and transparent investment environment for investors.
Let us not let our efforts and trust go to waste. Let us together defend the legitimate rights of investors and expose these unscrupulous brokers.
Zpra
Resolved
MT5 account and client portal are blocked
please think first if you want to deposit and trade in Vantage this is the fact that I experienced in this broker. initially I deposited with my account $ 100 and got a profit of $ 25, after a few days of trading suddenly my mt5 account was blocked then I entered the client portal / web it turned out that the web was also blocked for no reason. Every time I contact their chat support, they say my account manager will contact me, but it has been 9 days since all my accounts were blocked, and no one has contacted me. clearly this is a scam I have a lot of evidence and their chat history.. and I will write this review continuously until they return my deposit and no one else they scam
靠谱3152
Resolved
Cryptocurrency deposit error, BNB was mistakenly deposited as 59 USDT, I need a refund!
Initially, they said the refund would take 24-48 hours! Now they're saying it needs about 60 days to verify, asking me to patiently wait! Keep an eye on the email and so on!! Such efficiency is too poor!! Now, they don't even respond to my emails anymore!!!!
开心32844
Resolved
After customers withdrew money, their bank cards were directly criminally and judicially frozen by the Public Security Bureau, occurring three times over two months. The platform, suspected of money laundering, let downstream customers bear the consequences without resolution.
From June to August 2024, my account was frozen by the police three times. I requested the platform to handle the situation, but it remains unresolved. The customer service on the website is unreachable, and DBG Markets does not respond to emails. One of the trading accounts involved in the frozen withdrawal cannot be logged into. The freezing entities include Yongding Sub-branch of Zhangjiajie Public Security Bureau, Zhangjiajie Public Security Bureau, and Tanghe Public Security Bureau. The involved funds known so far amount to 35,677 (provided by bank teller).
Initially informed in early July, I was told that providing a recording with the police could resolve the issue, followed by needing a police certificate. I have been actively communicating with the police. It has been three weeks since I sent the first proof to DBG Markets. The money laundered by the platform's acceptor has been judicially frozen, and despite making payments to customers during withdrawals, they are slow to resolve issues.
What kind of platform is this? Is this platform legitimate? How does it serve its customers? Now, customer service has switched from Chinese to English with "connection cannot be established." Another week passed after feedback on DBG Markets' website with no response until now. I sent files and attachments via a 126 email, and they claimed they couldn't open them. I demand that the platform immediately remove my two freezes recorded at Zhangjiajie Public Security Bureau.
DORA1349 
Resolved
3M Capital defrauded and emptied accounts using the TMGM platform.
I handed my trading account to an investment firm, which maliciously traded my $10,000 account to just $13 overnight. I thought my money would be safe as I didn't provide the back-end password, but I was proven wrong. Despite using TMGM for years without issues, the trust I had in their platform was exploited. The firm drained my account via TMGM's copy trading system or investment management. When I contacted TMGM's customer service, their indifference was shocking. They took no responsibility for the trading results and advised customers to protect their own accounts. Filing a police report was their suggestion if I felt scammed. I share my tragic experience to raise awareness and hope TMGM takes this issue seriously. Everyone should beware of potential scams particularly involving TMGM. Consider managing your own trades to prevent falling victim to malicious trading activities.
FX4023668255
Resolved
Providing false information to induce trading.
On March 4, I invested $11,000. Based on the recent market conditions, I believed the UK index worldwide would witness a drop, so I decided to trade the 100gbppro product. After visiting GMI's official website, I realized there was no announced dividend payout information for the stock products that week. So, I inquired with the platform's account manager about the dividends. I was explicitly informed that there would be no dividends for the 100gbppro product for the week, which would reduce the cost of shorting the UK index. So, I placed an order for the 100gbppro product on the 5th and successfully closed the position with profit on the 6th. I then submitted a partial withdrawal and found that the platform had deducted a total of $3,701 in dividend payouts for shorting the 100gbppro product. After discussing with customer service and the account manager, GMI insisted on deducting these dividends. This action is infuriating. When I initially inquired, the GMI salesperson clearly told me that this week's UK index would not incur dividend payouts. I chose to short the 100gbppro on GMI based on this premise. But when the short position was profitable, they changed their stance. I trusted GMI because they appeared to be a well-established broker. To see them go back on their word is surprising. I hope the media will expose such unscrupulous behavior by GMI, helping me recover my losses.
FX4011589782
Resolved
Account was profitable, but they arbitrarily found reasons to deduct all profits.
I placed orders on my account during extreme market volatility. Despite substantial losses and my account going into the red, no positions were closed. However, when the market reversed and my account became profitable, the platform claimed my trades were violations and deducted all of my profits. They stated that 'after our team's review, your profits have been invalidated due to your trading pattern violating our terms and conditions, specifically clause 42.2(9), profiting from pricing errors or delays set by liquidity providers.' The platform's ridiculous justification leaves me amazed. Furthermore, can a pricing error of over 10 US dollars actually occur? My account orders experienced both losses and gains. So, is it a normal practice for clients to lose money on your platform, and if they make money it's deemed a violation? I traded multiple types of assets. The actions of the LIRUNEX platform are rogue-like in their behavior. My account profits were earned in the face of considerable risk. I demand LIRUNEX to return my rightful profits and provide traders with a fair and just trading environment.
