Amount resolved within one month(USD)
$441,618
Number of People Resolved
14,713
HUA7039
The deposit has not been received in the past 24 hours.
I will not deposit anymore. I guess the ratings are all fake. I don’t dare to invest anymore.
FXTM
.31509
FXTM gold slippage 2186 pips
The stop loss order on March 21 was set at 2200.11. Because FXTM's liquidity provider failed to provide it in time. Resulting in closing the position at 2221.97, see p1 for details. FXTM says this is normal, see p2 for details. Just a single lot of 0.04 XSUUSDFXTM cannot provide liquidity, which shows how bad FXTM's liquidity management is. FXTM is required to compensate for the losses caused by the inability to close the position in time due to liquidity problems. 100pips or 500pips is acceptable, but 2186pips is unacceptable.
FXTM
FX9282490082
Attracting customers with a minimum deposit of 200 yuan. The deposit channel is actually fake and cannot be deposited.
To attract customers, it is said that the minimum deposit is 200 yuan. When the user opens an account and deposits money, they talk about random risk control. I suspect they are trying to steal customer information, a complete scammer.
IC Markets
JUWAIREN.
The slippage is too serious.
The stop loss is set at 2325, but the stop loss is reached at 2321. Fortunately, it was a small order. I called customer service, but they couldn't be contacted at all.
Exness
KAIXINZHIZU
FXTM maliciously forced liquidation of customer positions. Please do not be deceived and stay away from this platform.
I have been trading for many years. On April 11, 2024, when my margin was sufficient, my position was forced to be liquidated by the platform. I have communicated with customer service many times, but they have never given a reasonable explanation, nor have they actively solved the problem. Don't be fooled by such an unscrupulous broker. I contacted the platform customer service every day and they just kept me waiting. I have no choice but to ask you and the regulatory agency to help me contact FXTM. If I am not given a reasonable explanation and compensation, I will continue to complain. The picture below shows the position status of my account before it was forced to liquidate.
FXTM
john775
15,000 USD was stolen from my account, please compensate me for the loss.
On the afternoon of March 5, 2023, I suddenly received 5 text message reminders that the withdrawal was successful. I thought it was a joke, so I went to the toilet with a smile. Thinking that something was wrong, I quickly logged in to the account. All the funds in the account were suddenly transferred to Fu. I opened my USD wallet and was withdrawing money like crazy. I quickly changed my password and I was still withdrawing money during the modification process. Since I didn’t leave the account manager’s phone number at that time, all the previous manual customer pages of FXTO turned into robots, turning me into a robot. I was so anxious that I could only send an email to the official to stop my withdrawal. My total account balance was about 53,000USD. 1,700USD was transferred out to 1,500 USD from the first account, and 46,000USD was transferred out from the second account, which was about 52,000USD. I held a position margin. It was not enough to close the position. I took 15,000USD from the virtual currency channel of the wallet, leaving more than 30,000 USD. The withdrawal was completed very quickly in more than ten minutes. My wallet address was bound and verified, but the 15,000USD withdrew did not arrive in my account. Wallet, I quickly took out the remaining amount through the bound bank card. Futuo is too unsafe. The platform even withdraws funds without personal verification and cannot guarantee the safety of funds. The final reply from customer service said that my email information was leaked to ensure that third parties cannot access my email. The key problem is that Futuo did not make any The verification code will not be sent to the email address, so what is the use of accessing my email address. This led to my debt crisis, with a total loss of over 20,000USD
FXTM
TAIYANG6441
Someone took rebate from my account.
I have traded since February. The rebate is about 16,000 US dollars. But it was taken by others without my acknowledgment.
TMGM
SENYU
Expose Ec Markets, complaints, refunds, and compensation for losses
Ec Markets platform, software. The login account is also my email address. Trading account: 3037136 Order number: 4431971 Order number: 4431770 Order number: 4430836 Order number: 4430493 Order number: 4430561 Order number: 4398542 Every time I place an order or trade, I click several times but can't place the order. Every time I calculate when it will rise or fall, I set that number every time and wait for the stock price to fluctuate there. I placed an order immediately and sold it immediately. However, every time I clicked it several times, it showed an invalid closing, or a server error was displayed, the server did not respond, and it got stuck several times. I missed several opportunities today, and I also lost a lot of money. Isn’t this a problem with your software? You can refund half of it to me. And there are still many screenshots that have not been taken. You can contact your technical department to check if there are problems with the server several times. Today, it is your problem that caused my loss. How can I bear the responsibility for it myself? Still your fans. Yes, there are several other situations. Every time when placing an order, it shows that the server cannot be connected, whether it is the link node or the accelerator cannot be turned on, it is the same. They all show that the server cannot be connected. And every time you make a deposit, that is when you add a position, you recharge the margin. When forced liquidation is not allowed, your system just cannot deposit money. The deposit fails, which also leads to insufficient margin and forced liquidation. Every time To successfully increase the position, if the margin is sufficient, the position will not be forced to be liquidated. Take a look for yourselves. Is it basically a long position every time I buy? What is the rise today? Just say whether it was the same last night. Up. Isn't this a problem with your system? You have so many questions. Yesterday, I have no money. Why should I pay for your problems? You can check and record whether most of the purchases I bought yesterday were bullish. Then I failed to deposit money many times at the same time. Then today It’s not that the gold I bought has gone up a lot. I promise I won’t bother you if you make up for yesterday’s losses.
Ec Markets
CHA
I was told in an arbitrage trade.
Suddenly it sent me an email saying I was doing arbitrage trade. I didn’t do any arbitrage at all. My account was blocked for no reason. I made a profit by placing orders normally.
XM
Ratel
Severe slippage
Gold 2345.38 long position shows the cost of 2346.47, and closing the position at 2346.74 shows the cost of 2346.34. There was nearly 100 spreads when buying. There was 40 spreads when selling.
IEXS
YIXIAODIAN
Use activities to induce deposits! As a result, the profit is not given, and the loss can only be recognized!
I normally trade in the swing, and the result is that the profit is not given, and the loss can only be recognized! After a week of negotiation, all kinds of prevarications and malicious definitions! Change Order! No money is given!
T4Trade
weijun
Stop loss cannot be triggered.
Once the stop loss is set, the stop loss cannot be triggered. I looked for IB to solve the problem, but the customer service robot told me that IB was very busy.
Vantage
FX7419540042
They said they would deduct $10 if I did not trade for 90 days but did not give any form of notice.
Other platforms either don’t charge it or will notify you in advance via email! Isn’t this stealing customers’ money?!
XM
GULIJINLONG
No withdrawal allowed
It has been refusing to allow withdrawals, saying that the trading volume is not enough or aksing me to wait for email reply. The email reply said it could be withdrawn, but I still can't withdraw.
Exness
JIUYEWANHUANGJIN
Closing a position early results in losses.
If the price did not reach the stop loss price, my position was closed in advance, resulting in a loss. Please exness find out and compensate me, otherwise, I will never dare to use this platform again.
Exness
elif avcı
Systemic freezing system malfunction on the platform
Hello, I was trading on the Exness platform in my Trading Account with ID number 139143129. My XAUUSD Transactions were in loss. And on 20.04.2024, around 02:10, I realized that the price on the Platform was frozen and did not move, and I could not intervene in the account. I could not open a Buy transaction in response to my XAUUSD sell transactions, which were at a loss, and make my account safe. And this Due to system dullness, I lost all my capital and my transactions resulted in losses. Exness Platform added only 689.80 USD balance as loss adjustment. I sent e-mails to the Company stating that there was a problem and that I was a victim. Exness platform accepts that there is a problem in the system. But my loss was not adjusted in any way. The margin did not allow me to hedge before the call fell. As a return, I was told that the margin call could not be hedged, and I received an answer even though I had done it many times before.My equity capital of 10 thousand dollars has gone bankrupt due to this ridiculous business. My request is for them to pay me my 10 thousand dollars.
Exness
FX1854008652
Investment platform scam
They called me on WhatsApp saying to work with platforms and YouTube likes but I would only earn a salary after completing 10 tasks, in these tasks there was an investment that I didn't get a return on, they invented a story that I can't get my money back if they return it after I make a new one. investment I already understand that it is a scam how do I withdraw my money on this platform I need help and get some return
Decode Global
FX9808798742
Inducing customers to trade
Inducing customers to trade and defrauding customer's funds. Please solve it as soon as possible.
GVD Markets
QIQI9620
The platform cannot withdraw money, scammer
The platform do not withdraw money, and agents take positions together. Everyone should be careful not to be cheated.
GVD Markets
Anh Tuấn566
Lost money when using axel's copytrade service.
I was guided by a broker at Axel to open an account and use the copytrade service with information about more than 1,200 of the world's leading traders. Initially, they bet profitably and offered to deposit more. After depositing 3480 USD into my mt4 account number 914816, I said I had no money left. After that, the trading expert placed a very thick order and had a large volume, going against the trend, causing the account to lose all the money. From August 2023 to September 27, 2023, my account lost all money and I have not withdrawn it once. I would like to provide my transaction history for you to check.
AXEL
$441,618
Amount resolved within one month(USD)
$61,800,438
Accumulative Amount Resolved(USD)
14,713
Number of People Resolved
31 day/case
Processing Speed