Rights Protection Center

Amen5440

6-10 years

Severe slippage occurs, stop-loss orders fail to trigger, and positions cannot be manually closed.

FX8444734812

Within 1 year

Gold trading spread at 200. Can't exit the position I entered. Unable to close the trade. Has XM gone under?

Marcely Stanly Sumampouw

6-10 years

This broker is very dangerous. Suddenly there is a position entry that is opposite to the market without confirmation, endangering our accounts.

FX4201663708

Within 1 year

Withdrawal restricted, withdrawal displays as failed, withdrawal page won't load. They claim I'm under internal restrictions for no reason, and keep blocking my withdrawals.

鼎茂-合创汽车美容小杰17376217776

Within 1 year

Customer service attitude is extremely poor. A 0.2 lot trade incurs over $60 in fees. The experience is terrible. I'm closing my account immediately. Hope this helps everyone.

FX7082469992

Within 1 year

The server was down for over three hours, preventing connections and making it impossible to close positions. Even with profit targets set, positions did not close automatically, resulting in losses. A video recording exists.

FX2751172237

Within 1 year

So cramped it's killing me

FX2845529330

Within 1 year

FXTM requires withdrawal accounts to use the same bank as the deposit account. However, the withdrawal bank options do not include the deposit bank, preventing withdrawals. Despite multiple reports to backend customer service, the issue remains unresolved. They claim to have forwarded it to the payment provider and ask for patience. After repeated inquiries, there is still no resolution. Be highly vigilant against fraudulent platforms and take precautions.

FX3013013852

Within 1 year

Unable to withdraw

FX3013013852

Within 1 year

Unable to withdraw

FX3013013852

Within 1 year

Unable to withdraw

FX3013013852

Within 1 year

Unable to withdraw

sorry 王

Within 1 year

Stay away from fraudulent platforms.

FX2138881479

Within 1 year

Profit but no withdrawals? What kind of platform is this? Why can't I withdraw after normal trading? Is this a scam?

FX3315820789

Within 1 year

Scam platform. After opening an account and depositing funds, my backend access was deleted, preventing withdrawals. Contacted customer service for two months with no response. Scam platform—be cautious, folks. They've likely already disappeared.

Narmada Prasad

3-5 years

Exness is kind of biggest scamIn Forex Industry . If you are a big investor then definitely this platform is not for you. It’s my own experience and I have videos recording and everything regarding this Broker,after placing 180 Lots on USDCHF they not allow to close your trade, my trade execute and my profit was 1,11,000 USD. They restricted my withdrawal & Transfer same time. I try to closed trade but they not allow to closed trade. They allow only 0.1 lots when I click to closed. It take 3 hours to close my full order of 180 lots. my trade was running in 100 K profit and when I try to close this trade in small small size then it take more three hours and mark it again come back and I am not able to book my profit when I complain to Broker. They give silly examples and deny to give my profit. I have a complete video screenshot recording of this incident I can give as a proof. seriously, this platform is a blender in forex industry. I think no one platform is doing like this. They allow to close your trade when it is Loss but they don’t allow to close your trade if it goes profit. my account equity was $25,000 when I placed the order of 180. Lots on USDCHF and I was sure about the trade and my profit was more than 100 K. But they don’t allow to close the trade. if market go against me, so if there is more than 100 K in my account that also all money will loss. if you are a bigger investor and you have a capital of more than 5000 -10,000 $ and this platform is not for you because if you place the order and if you not able to close the order, they don’t have immediate support option ,where you can complain ,they reply in 3 to 4 days. you definitely lost your money. The only good thing is, they were immediate and fast withdrawal. But once you’re not able to close the trade, they stop your internal transfer as well as withdrawal also . When I complain to the support, they said their terms condition and client agreement. they are not understand what the happene

FX2571806206

Within 1 year

On December 19th, a withdrawal of $5,063 was processed. At 23:24 that night, EX showed the transaction as completed. However, the funds never arrived in my withdrawal card. I filed two appeals during this period and repeatedly contacted customer service, but unfortunately, the support team kept giving the same vague responses without clearly stating when the withdrawal would be credited.

FX2448437117

Within 1 year

The broker has been preventing me from withdrawing funds for various reasons, asking me to upload all sorts of information. I have complied with the transaction records, and my principal has been withdrawn, but the profit portion has been stuck without allowing withdrawal.

FX1997758408

Within 1 year

This trading platform is absolute garbage. I deposited funds three days ago and made over 700 pips using a quantitative EA. They claimed it violated their rules and offered to return only my principal, deducting all profits. Fine, deduct them—I can always stop using this platform. But when I asked for my principal back, they refused to give it. They insisted I sign a waiver voluntarily relinquishing my profits, forcing me to admit I violated their rules and sign an agreement. They'll only return your principal after shifting all responsibility onto you. I hope regulatory bodies penalize these trash platforms, expose them more, and stop traders from being scammed.

宇

Within 1 year

Before the connection dropped, things seemed fine. After it dropped, I've been contacting the platform nonstop to resolve the compensation issue. Today is November 23rd—over a month has passed—and I'm still being told to wait...