Global Broker Regulation Inquiry App
WikiFX
Broker
Rankings
Regulators

Amount resolved within one month(USD)

$171,436

Number of People Resolved

15101

Amount resolved within one month(USD)

$171,436

Number of People Resolved

15101

Zpra
1-2 years

Resolved

MT5 account and client portal are blocked

please think first if you want to deposit and trade in Vantage this is the fact that I experienced in this broker. initially I deposited with my account $ 100 and got a profit of $ 25, after a few days of trading suddenly my mt5 account was blocked then I entered the client portal / web it turned out that the web was also blocked for no reason. Every time I contact their chat support, they say my account manager will contact me, but it has been 9 days since all my accounts were blocked, and no one has contacted me. clearly this is a scam I have a lot of evidence and their chat history.. and I will write this review continuously until they return my deposit and no one else they scam

Object

VantageVantage

Resolved
Amount $1,000(USD)

Indonesia

Three days ago

靠谱3152
1-2 years

Resolved

Cryptocurrency deposit error, BNB was mistakenly deposited as 59 USDT, I need a refund!

Initially, they said the refund would take 24-48 hours! Now they're saying it needs about 60 days to verify, asking me to patiently wait! Keep an eye on the email and so on!! Such efficiency is too poor!! Now, they don't even respond to my emails anymore!!!!

Object

XMXM

Resolved
Amount $50(USD)

Hong Kong

In a week

FX2486838261
Within 1 year

Resolved

My 4535.18 $ withdrawal not given and no response

Hello I am subedar yadav I have open my account in transx market trading account no 779545 and trade with them from 20 days but when I process my withdrawal They don't give me withdrawal yet ant also no reply on mail so kindly block this type of scam broker My total withdrawal 4535.18$ They also no reply or no response when I request for hash id for my transaction they r no reply also so kindly block this broker and save people from this type of scam

Object

TransXmarketTransXmarket

Resolved
Amount $4,535(USD)

India

06-27

FX3060062447
Within 1 year

Resolved

Trading is prohibited, transfers are prohibited, withdrawals are not allowed

It has been over a month, still no withdrawal, account trading is prohibited, and the principal is still inside.

Object

ExnessExness

Resolved
Amount $2,657(USD)

Hong Kong

06-27

FX8475755542
Within 1 year

Resolved

Place your stop-loss order and execute it directly in the air

Place stop loss, execute directly in the air, order numbers 825543845, 825554821

Object

ExnessExness

Resolved
Amount $50(USD)

Hong Kong

06-27

FX3750723271
Within 1 year

Resolved

Withdrawal Error

I withdrew $97.5 from my account today, withdrew it to Ouyi's wallet, and an error occurred.

Object

ExnessExness

Resolved
Amount $97(USD)

Hong Kong

06-26

FX2444459702
Within 1 year

Resolved

unable to withdraw

Apply my withdrawal on 14th May but until today not received yet.

Object

MiTRADEMiTRADE

Resolved
Amount $87(USD)

Malaysia

06-21

FX2521257041
Within 1 year

Resolved

Unable to Withdraw for 3 times in 3 separate days

I submitted a fund withdrawal request from my trading account for 3 times in 3 separate days but then it has still been returned to the trading account.

Object

VantageVantage

Resolved
Amount $15,592(USD)

Hong Kong

06-21

FX3473378020
Within 1 year

Resolved

A huge slippage caused serious loss to my funds, nearly 20 points! But I had clearly set a stop loss.

The black platform intentionally set my position's stop loss low at the opening, even though I had already pre-set the stop-loss point. I demand a refund for my funds!

Object

VantageVantage

Resolved
Amount $1,365(USD)

Singapore

06-20

FX7073506520
1-2 years

Resolved

Qin Jiarong, claiming to be an ATFX employee, induced me to register and used high returns as bait to guide me to make a profit from the transaction fee. My position was liquidated and I lost all my $9,000.

I have reported the case to the police and complained to the platform. I hope they can cooperate and recover my losses.

Object

ATFXATFX

Resolved
Amount $9,000(USD)

Hong Kong

06-19

开心32844
3-5 years

Resolved

After customers withdrew money, their bank cards were directly criminally and judicially frozen by the Public Security Bureau, occurring three times over two months. The platform, suspected of money laundering, let downstream customers bear the consequences without resolution.

From June to August 2024, my account was frozen by the police three times. I requested the platform to handle the situation, but it remains unresolved. The customer service on the website is unreachable, and DBG Markets does not respond to emails. One of the trading accounts involved in the frozen withdrawal cannot be logged into. The freezing entities include Yongding Sub-branch of Zhangjiajie Public Security Bureau, Zhangjiajie Public Security Bureau, and Tanghe Public Security Bureau. The involved funds known so far amount to 35,677 (provided by bank teller). Initially informed in early July, I was told that providing a recording with the police could resolve the issue, followed by needing a police certificate. I have been actively communicating with the police. It has been three weeks since I sent the first proof to DBG Markets. The money laundered by the platform's acceptor has been judicially frozen, and despite making payments to customers during withdrawals, they are slow to resolve issues. What kind of platform is this? Is this platform legitimate? How does it serve its customers? Now, customer service has switched from Chinese to English with "connection cannot be established." Another week passed after feedback on DBG Markets' website with no response until now. I sent files and attachments via a 126 email, and they claimed they couldn't open them. I demand that the platform immediately remove my two freezes recorded at Zhangjiajie Public Security Bureau.

Object

DBG MarketsDBG Markets

Resolved
Amount $5,000(USD)

Hong Kong

06-13

FX4333057382
Within 1 year

Resolved

AvaTrade doesn't allow a withdrawal

AvaTrade doesn't allow a withdrawal of even 1000. The account I used for depositing and withdrawing is the same and it's under my real name, but they insist that the name is incorrect.

Object

AvaTradeAvaTrade

Resolved
Amount $1,000(USD)

Hong Kong

06-13

KM60228
3-5 years

Resolved

Serious slippage

I operated at the same time. The take profit was triggered. One account made a profit of more than 1,000 US dollars, and the other three accounts lost several thousand US dollars. And the take profit I set was also reached, but it slipped 20 pips. The platform does not have such a take profit price at all.

Object

TMGMTMGM

Resolved
Amount $7,700(USD)

Hong Kong

06-12

DORA1349
Within 1 year

Resolved

3M Capital defrauded and emptied accounts using the TMGM platform.

I handed my trading account to an investment firm, which maliciously traded my $10,000 account to just $13 overnight. I thought my money would be safe as I didn't provide the back-end password, but I was proven wrong. Despite using TMGM for years without issues, the trust I had in their platform was exploited. The firm drained my account via TMGM's copy trading system or investment management. When I contacted TMGM's customer service, their indifference was shocking. They took no responsibility for the trading results and advised customers to protect their own accounts. Filing a police report was their suggestion if I felt scammed. I share my tragic experience to raise awareness and hope TMGM takes this issue seriously. Everyone should beware of potential scams particularly involving TMGM. Consider managing your own trades to prevent falling victim to malicious trading activities.

Object

TMGMTMGM

Resolved
Amount $10,000(USD)

Taiwan

06-12

FX1944833748
Within 1 year

Resolved

XM REMOVED MY PROFITS AND BLOCKED MY ACCOUNT!

Trading Account Number:63544474 I open sell positions on NFP news by 04.04.2025 with USD 4091 and i have collected USD 5891. My balance became USD 9982. Shortly after my profits USD 5891 removed and my account blocked! I received an email from XM support team that says i open positions opposite ways with other clients or broker. But this is not true! I trade using my only account and I did not do opposite trades! XM didn't show any solid proof of this and just removed my profits and blocked me! I want my profits back. Please help me WikiFX and solve this issue. This is is really big scam by XM!

Object

XMXM

Resolved
Amount $5,891(USD)

Malaysia

06-11

FX4023668255
Within 1 year

Resolved

Providing false information to induce trading.

On March 4, I invested $11,000. Based on the recent market conditions, I believed the UK index worldwide would witness a drop, so I decided to trade the 100gbppro product. After visiting GMI's official website, I realized there was no announced dividend payout information for the stock products that week. So, I inquired with the platform's account manager about the dividends. I was explicitly informed that there would be no dividends for the 100gbppro product for the week, which would reduce the cost of shorting the UK index. So, I placed an order for the 100gbppro product on the 5th and successfully closed the position with profit on the 6th. I then submitted a partial withdrawal and found that the platform had deducted a total of $3,701 in dividend payouts for shorting the 100gbppro product. After discussing with customer service and the account manager, GMI insisted on deducting these dividends. This action is infuriating. When I initially inquired, the GMI salesperson clearly told me that this week's UK index would not incur dividend payouts. I chose to short the 100gbppro on GMI based on this premise. But when the short position was profitable, they changed their stance. I trusted GMI because they appeared to be a well-established broker. To see them go back on their word is surprising. I hope the media will expose such unscrupulous behavior by GMI, helping me recover my losses.

Object

GMIGMI

Resolved
Amount $3,701(USD)

Hong Kong

06-11

Decode直招代理
3-5 years

Resolved

Serious slippage

Slippage is serious. The original stop loss point was 1980.90, but the final point was 1978.56, resulting in an extra loss of $3,042. I'd like to ask the stop loss I set is for display? If so, I can just trade manually. Why do I have to trade with stop loss?

Object

TMGMTMGM

Resolved
Amount $3,042(USD)

Hong Kong

06-09

FX4011589782
Within 1 year

Resolved

Account was profitable, but they arbitrarily found reasons to deduct all profits.

I placed orders on my account during extreme market volatility. Despite substantial losses and my account going into the red, no positions were closed. However, when the market reversed and my account became profitable, the platform claimed my trades were violations and deducted all of my profits. They stated that 'after our team's review, your profits have been invalidated due to your trading pattern violating our terms and conditions, specifically clause 42.2(9), profiting from pricing errors or delays set by liquidity providers.' The platform's ridiculous justification leaves me amazed. Furthermore, can a pricing error of over 10 US dollars actually occur? My account orders experienced both losses and gains. So, is it a normal practice for clients to lose money on your platform, and if they make money it's deemed a violation? I traded multiple types of assets. The actions of the LIRUNEX platform are rogue-like in their behavior. My account profits were earned in the face of considerable risk. I demand LIRUNEX to return my rightful profits and provide traders with a fair and just trading environment.

Object

LIRUNEXLIRUNEX

Resolved
Amount $19,650(USD)

Hong Kong

06-09

FX8716476482
3-5 years

Resolved

Deposit has not arrived

I deposited 1000 and it hasn't arrived yet. When I contacted customer service, their robotic response was to wait for an email. It's been over 10 hours and still no action.

Object

XMXM

Resolved
Amount $140(USD)

Hong Kong

06-08

张伟1242
1-2 years

Resolved

Margin call, sudden margin call, they won't allow withdrawals, even froze the account, and nobody is dealing with it, also there's no any related reply!! They're suspected of scamming, it's a trap.

Cannot withdraw, they even froze the account, it's been half a year and there's no one to liaise with, they've been dragging this on!! Give a clear statement.

Object

PGMPGM

Resolved
Amount $0(USD)

Hong Kong

06-07

Amount resolved within one month(USD)

$171,436

Accumulative Amount Resolved

$65,537,682(USD)

Number of People Resolved

15,101

Processing Speed(day/case)

38

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