Amount resolved within one month(USD)
$280,782

Number of People Resolved
15344

Amount resolved within one month(USD)
$280,782
Number of People Resolved
15344
Resolved
Platform outage on EX resulted in a liquidation, for which the platform took no responsibility.The network was down for 3 hours on the 16th. I was holding 1.5 long positions. Originally, there was a profit of $500. By the time the internet connection was restored, it turned into a loss. In the end, it was preserved. The platform is not responsible. They said I still had trading permissions—how could I close the positions when I couldn’t even connect?
Exness
Hong Kong
3h
Resolved
Conversion of USDT to USDC resulting in withdrawal refusalConversion of USDT to USDC resulting in withdrawal refusal
XM
Hong Kong
3h
Resolved
XM advertised that deposits under $500 would receive a 50% bonus, but I didn't receive the bonus after depositing.XM advertised that deposits under $500 would receive a 50% bonus, but I didn't receive the bonus after depositing.
XM
Hong Kong
3h
Resolved
A scam platform deducting my profits.A friend recommended it, didn't expect the platform to be so shady, closing my orders and deducting my profits. Customer service is dismissive.
XM
Hong Kong
7h
Resolved
I deposited money but the exchange did not resolve the errorThe exchange always requires a TXID, but meanwhile the funds have been sent and the exchange does not confirm it.
TMGM
Vietnam
23h
Resolved
Not allowing withdrawal of profits.Deposited $1000, made profits but the Yixin platform doesn't allow withdrawal. Everyone be careful not to be scammed, after making profits you have to complete 100 hands before they allow withdrawal. If your capital is lost, you can't complete it, you can only lose. If you win, they don't allow withdrawal, it's a gold swallowing beast! Everyone, beware of this fraudulent platform!
easyMarkets
Hong Kong
In a week
Resolved
Unable to withdrawThey claimed I am linked to someone or something, which doesn't make sense because I'm trading from home. Profits made can't be withdrawn.
XM
Hong Kong
In a week
Resolved
WithdrawalFrom the 9th when I requested a withdrawal until the 14th, it has not been processed. My withdrawal request has been returned to my live account. Now they are asking for my bank statement.
XM
Indonesia
In a week
Resolved
XM does not allow profits to be withdrawn.A friend recommended the XM trading platform website, saying they were running a promotion. I deposited 1000 USD and received a bonus of 200 USD, totaling 1200 USD. I made a profit of 1298 USD in trades, but the platform only allowed me to withdraw the initial 1000 USD and only to a bank card. The transaction fee caused a loss of 20 USD. The withdrawal was flagged by the bank's risk control. They didn't even release my profits. This was my first deposit and trade, and I ask the platform to appeal for my losses. Thank you!
XM
Hong Kong
In a week
Resolved
XM does not allow profits to be withdrawn.A friend recommended the XM trading platform website, saying they were running a promotion. I deposited 1000 USD and received a bonus of 200 USD, totaling 1200 USD. I made a profit of 1298 USD in trades, but the platform only allowed me to withdraw the initial 1000 USD and only to a bank card. The transaction fee caused a loss of 20 USD. The withdrawal was flagged by the bank's risk control. They didn't even release my profits. This was my first deposit and trade, and I ask the platform to appeal for my losses. Thank you!
XM
Hong Kong
In a week
Resolved
XM does not allow profits to be withdrawn.A friend recommended the XM trading platform website, saying they were running a promotion. I deposited 1000 USD and received a bonus of 200 USD, totaling 1200 USD. I made a profit of 1298 USD in trades, but the platform only allowed me to withdraw the initial 1000 USD and only to a bank card. The transaction fee caused a loss of 20 USD. The withdrawal was flagged by the bank's risk control. They didn't even release my profits. This was my first deposit and trade, and I ask the platform to appeal for my losses. Thank you!
XM
Hong Kong
In a week
Resolved
XM does not allow profits to be withdrawn.A friend recommended the XM trading platform website, saying they were running a promotion. I deposited 1000 USD and received a bonus of 200 USD, totaling 1200 USD. I made a profit of 1298 USD in trades, but the platform only allowed me to withdraw the initial 1000 USD and only to a bank card. The transaction fee caused a loss of 20 USD. The withdrawal was flagged by the bank's risk control. They didn't even release my profits. This was my first deposit and trade, and I ask the platform to appeal for my losses. Thank you!
XM
Hong Kong
In a week
Resolved
XM does not allow profits to be withdrawn.A friend recommended the XM trading platform website, saying they were running a promotion. I deposited 1000 USD and received a bonus of 200 USD, totaling 1200 USD. I made a profit of 1298 USD in trades, but the platform only allowed me to withdraw the initial 1000 USD and only to a bank card. The transaction fee caused a loss of 20 USD. The withdrawal was flagged by the bank's risk control. They didn't even release my profits. This was my first deposit and trade, and I ask the platform to appeal for my losses. Thank you!
XM
Hong Kong
In a week
Resolved
XM does not allow profits to be withdrawn.A friend recommended the XM trading platform website, saying they were running a promotion. I deposited 1000 USD and received a bonus of 200 USD, totaling 1200 USD. I made a profit of 1298 USD in trades, but the platform only allowed me to withdraw the initial 1000 USD and only to a bank card. The transaction fee caused a loss of 20 USD. The withdrawal was flagged by the bank's risk control. They didn't even release my profits. This was my first deposit and trade, and I ask the platform to appeal for my losses. Thank you!
XM
Hong Kong
In a week
Resolved
XM does not allow profits to be withdrawn.A friend recommended the XM trading platform website, saying they were running a promotion. I deposited 1000 USD and received a bonus of 200 USD, totaling 1200 USD. I made a profit of 1298 USD in trades, but the platform only allowed me to withdraw the initial 1000 USD and only to a bank card. The transaction fee caused a loss of 20 USD. The withdrawal was flagged by the bank's risk control. They didn't even release my profits. This was my first deposit and trade, and I ask the platform to appeal for my losses. Thank you!
XM
Hong Kong
In a week
Resolved
XM does not allow profits to be withdrawn.A friend recommended the XM trading platform website, saying they were running a promotion. I deposited 1000 USD and received a bonus of 200 USD, totaling 1200 USD. I made a profit of 1298 USD in trades, but the platform only allowed me to withdraw the initial 1000 USD and only to a bank card. The transaction fee caused a loss of 20 USD. The withdrawal was flagged by the bank's risk control. They didn't even release my profits. This was my first deposit and trade, and I ask the platform to appeal for my losses. Thank you!
XM
Hong Kong
In a week
Resolved
XM does not allow profits to be withdrawn.A friend recommended the XM trading platform website, saying they were running a promotion. I deposited 1000 USD and received a bonus of 200 USD, totaling 1200 USD. I made a profit of 1298 USD in trades, but the platform only allowed me to withdraw the initial 1000 USD and only to a bank card. The transaction fee caused a loss of 20 USD. The withdrawal was flagged by the bank's risk control. They didn't even release my profits. This was my first deposit and trade, and I ask the platform to appeal for my losses. Thank you!
XM
Hong Kong
In a week
Resolved
XM does not allow profits to be withdrawn.A friend recommended the XM trading platform website, saying they were running a promotion. I deposited 1000 USD and received a bonus of 200 USD, totaling 1200 USD. I made a profit of 1298 USD in trades, but the platform only allowed me to withdraw the initial 1000 USD and only to a bank card. The transaction fee caused a loss of 20 USD. The withdrawal was flagged by the bank's risk control. They didn't even release my profits. This was my first deposit and trade, and I ask the platform to appeal for my losses. Thank you!
XM
Hong Kong
In a week
Resolved
XM does not allow profits to be withdrawn.A friend recommended the XM trading platform website, saying they were running a promotion. I deposited 1000 USD and received a bonus of 200 USD, totaling 1200 USD. I made a profit of 1298 USD in trades, but the platform only allowed me to withdraw the initial 1000 USD and only to a bank card. The transaction fee caused a loss of 20 USD. The withdrawal was flagged by the bank's risk control. They didn't even release my profits. This was my first deposit and trade, and I ask the platform to appeal for my losses. Thank you!
XM
Hong Kong
In a week
Resolved
XM does not allow profits to be withdrawn.A friend recommended the XM trading platform website, saying they were running a promotion. I deposited 1000 USD and received a bonus of 200 USD, totaling 1200 USD. I made a profit of 1298 USD in trades, but the platform only allowed me to withdraw the initial 1000 USD and only to a bank card. The transaction fee caused a loss of 20 USD. The withdrawal was flagged by the bank's risk control. They didn't even release my profits. This was my first deposit and trade, and I ask the platform to appeal for my losses. Thank you!
XM
Hong Kong
In a week
Amount resolved within one month(USD)
$280,782

Accumulative Amount Resolved
$67,256,144(USD)

Number of People Resolved
15,344

Processing Speed(day/case)
39
