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Resolved
巨大滑点导致我资金严重亏损 将近20个点! 但我明明已经设置好止损
Object
Vantage Vantage
Issue

Others

Requirement

compensation

Amount

$1,365(USD)

Time

65day12hour

Mediation Progress
Resolved
FX3473378020
Reply
Vantage
Dear Mr. Lee Boon Lai, Thank you for sharing your feedback with us. We are committed to delivering a seamless and positive experience for all clients, and we sincerely apologize for the inconvenience you've encountered. We have sent you an email requesting additional details to better understand and address this matter. Kindly respond to that email at your earliest convenience. Your prompt attention would be greatly appreciated. We value your feedback as it helps us improve our services. Sincerely, Vantage Customer Support

Reply

Supplemental Materials
FX3473378020
All my demo accounts closed in profit, yet the live positions got stopped out – this is unfair! The entry points and timing were exactly the same.

Supplemental Materials

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FX3473378020
黑平台 开盘刻意在低位给我仓位止损 但我距前已经设置好止损点位了的 要求退还资金!

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