XM Dear Valued Client,
Thank you for choosing XM and for your trust in our services!
Regarding the withdrawal issue for your account 251082771, our relevant department has contacted you by phone to explain the situation, and the team is still actively following up on your case. You will receive an email update as soon as there is any progress.
XM would like to remind you that our trading platform provides real-time updates on key metrics such as account equity and margin level, allowing you to monitor your account risk at any time. We recommend adjusting your positions or depositing additional funds as needed. Additionally, please carefully assess market risks before trading, manage your positions prudently, and avoid over-leveraging, as market conditions can change rapidly.
Once again, we sincerely appreciate your understanding and support. If you have any further questions, please feel free to contact us by visiting the official XM website at https://www.xmforexcn.technology/cn and clicking the blue question mark icon in the lower-right corner to reach our customer service team. XM provides 24/5 online support from Monday to Friday, and we are always happy to assist you.
Best regards,
XM Team