已解決
XM 移除了我的利潤並封鎖了我的帳戶!
調解對象
XM
調解問題
誘導欺詐
調解要求
退出
調解金額
$5,891(USD)
調解時間
64天9小時

調解進度
馬來西亞 3天前
已解決
FX1944833748
塞浦路斯 05-12
回復
XM
Dear Customer,
At XM, we are committed to maintaining a fair and transparent trading environment for all our clients. In this respect, we have clear terms and conditions in place to protect our traders' community from any form of abusive trading behavior.
Following a thorough investigation by our Middle Office team, it was found that your trading activity involved the use of opposite trades across multiple accounts in an attempt to take advantage of sharp price movements. This practice is considered a violation of our trading terms and is not permitted as it aims to exploit our trading conditions unfairly.
As such, your account has been restricted in accordance with our policies. Full details of this action, along with the specific reasoning, were provided to you in the "Important Notice" email sent by our Middle Office team.
If you have any further questions or would like to request additional clarification regarding your case, we kindly ask you to respond directly to that email. Alternatively, you are welcome to reach out to our Customer Experience team via the live chat available on our website and trading platform, or by emailing us at support@xm.com.
Best regards,
XM Team
回復
馬來西亞 04-08
補充資料
FX1944833748 






here the proof of my deposits and XM removed my profits







補充資料
香港 04-08
聯繫經紀人
WikiFX海外客戶服務

聯繫經紀人
香港 04-08
審核通過
WikiFX調解中心

審核通過
馬來西亞 04-08
開始調解
FX1944833748 








交易帳戶號碼:63544474
我在2025年4月4日通過NFP新聞開設了以4091美元的賣出倉位,並收集了5891美元。
我的餘額變成了9982美元。
不久之後,我的利潤5891美元被扣除,我的帳戶被封鎖!
我收到了XM支援團隊發來的電子郵件,稱我與其他客戶或經紀人開設了相反的倉位。但這是不真實的!我只使用我的帳戶進行交易,並沒有進行相反的交易!XM沒有提供任何確鑿的證據,只是扣除了我的利潤並封鎖了我!
我要求返還我的利潤。
請幫助我,WikiFX,解決這個問題。
這是XM的一個真正的大騙局!









開始調解
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1、以上內容僅代表調解者本人,不代表天眼平台調解立場
2、未經授權,本平台案例禁止任何轉載,違者將被追究法律責任
2、未經授權,本平台案例禁止任何轉載,違者將被追究法律責任