Global Broker Regulation Inquiry App
WikiFX
Amount resolved within one month(USD)
$617,350
Number of People Resolved
15328
I advise all Indonesian
I advise all Indonesian traders to stay away from this broker. In March 2025, my Deriv account, holding 150 million rupiah, was suddenly frozen due to "suspected unusual trading." I had previously been consistently profitable in long USD/IDR trades, and I suspected the platform was maliciously blocking my withdrawals. Customer service requested nearly six months of bank statements, proof of source of funds, and even utility bills, far exceeding Know Your Customer (KYC) standards. After submitting all the documents, I was asked to pay a 10% "fund verification fee" to release my funds. Inquiries with Mandiri Bank revealed that my funds had been transferred to an offshore account in Mauritius, not the Jakarta branch account claimed by the platform. Three months have passed since the account was frozen, and Deriv customer service has disappeared via WhatsApp. Yet, their Indonesian website still advertises "fund security and assurance." This blatant fraud is appalling.
Broker
deriv
Exposure Type
Others
Indonesia
09-01
Indonesia
09-01
On the evening of the
On the evening of the release of Indonesia's April 2025 CPI data, I entered a long position in USD/IDR on Dupoin, setting a stop-loss at 15,100. However, at 8:30 PM, as the market plummeted, the platform's app suddenly crashed, and I was unable to log in for 47 minutes. Upon recovery, my account was automatically closed at 14,950, resulting in a loss of 21 million rupiah. Comparing data from other platforms during the same period, I found that the peak market volatility coincided with the Dupoin outage. Even more suspicious, the outage occurred during the most active period in the Indonesian market and affected only Android users. Several friends have experienced similar outages during the release of key data, and I suspect the platform deliberately engineered technical issues to circumvent stop-loss execution. I strongly recommend all traders choose a more transparent and trustworthy platform before opening an account. My experience has been profound.
Broker
Dupoin
Exposure Type
Severe Slippage
Indonesia
09-01
Indonesia
09-01
On the night of the May
On the night of the May non-farm payroll data release, I traded the USD/IDR currency pair on WELTRADE, setting a take-profit point of 15,200. When the market hit 15,205, the platform delayed closing my position for 30 seconds, ultimately closing it at 15,080. My original profit of 1.2 million rupiah turned into a loss of 850,000 rupiah. This slippage only occurs during the early morning hours of Indonesian time (02:00-05:00 Jakarta time), when European and American markets are active but local regulatory complaint channels are closed. By July, my initial investment of 5 million rupiah had lost 2.3 million rupiah due to similar slippage. Yet, the platform continues to push "low spread trading" ads on LINE. I believe this is a scam.
Broker
WELTRADE
Exposure Type
Severe Slippage
Indonesia
09-01
Indonesia
09-01
Spread manipulation and
Spread manipulation and slippage traps devour principal. On the night of the Federal Reserve's interest rate decision in June 2025, I encountered malicious manipulation when trading USD/MYR on Headway. The platform advertised "ECN account spreads as low as 0.5 points," but when I opened a position, the EUR/USD spread suddenly soared from the normal 1.8 points to 15 points, and my 100,000 ringgit principal was instantly deducted from RM4,500 in fees. Even worse, when GBP/JPY hit my set take-profit point of 182.30, the platform showed slippage to 180.90, forcing a forced liquidation. The original RM8,200 profit turned into a loss of RM6,700. Headway's license does not cover Malaysian customers, which is an unauthorized operation. It's fake, stay away from this platform.
Broker
HEADWAY
Exposure Type
Severe Slippage
Indonesia
09-01
Indonesia
09-01
I requested withdrawal
I requested withdrawal with was the exact one I used for a previous deposit.
I headed straight to Local bank withdrawal only to see a comment attached that local bank transfer could take up to 7 business days. What sought of nonsense is that? If there should be any faster method outside of e-wallet it should be local bank transfer.
This is making me doubt their sincerity as a broker
Broker
HEADWAY
Exposure Type
Unable to Withdraw
India
09-01
India
09-01
It is totally a scam and fraud company .
It is totally a scam and fraud company , they have some girls on social media wo scam people by doing friendship with them and make them to invest in koddpa and once we add money to koddpa we are not able to withdraw it.
Broker
KODDPA
Exposure Type
Scam
India
09-01
India
09-01
More proof added. Terrible
More proof added. Terrible broker
withdrawal is impossible.
Broker
LiquidBrokers
Exposure Type
Unable to Withdraw
India
09-01
India
09-01
I deposited funds with
I deposited funds with Trade245 and deeply regret it. Their customer service is abysmal. They bombard you with emails requesting documents, but once you submit everything, they go silent—especially when you ask about your withdrawal.
It’s been over 10 days since I requested my payout. Every day, I’m told “you’ll receive it by the end of the day,” but nothing ever arrives. They keep making excuses and dragging things out. It’s clear they’re stalling, and at this point, I believe this is a scam operation.
They’re quick to take your deposit but vanish when it’s time to pay out. I’ve followed every instruction, submitted every document, and still—no funds, no accountability.
Broker
trade245
Exposure Type
Unable to Withdraw
India
09-01
India
09-01
After I made profit today,
After I made profit today, they withdrew all my money including capital. They claim I had five accounts which is a big lie. Chatted with them for more than 3 hours to resolve but they refused to refund. Claimed my account was in negative and withdrew all my money to zero. I was never in negative. Am hurt.
The representatives/agents are very rude and don’t listen but withdrew my money
Broker
HEADWAY
Exposure Type
Unable to Withdraw
India
09-01
India
09-01
They Make Fake Low and
They Make Fake Low and High also to
hunt Trader SL. I have been using from
ast 10 months. Already i have face this
issue Multple time. Today same thing
nappend with me at EURCAD pair. Where
another broker made 1.60920 Low point
but Hunt My Fusion Stop made loss this low at 160877 and hunt my stop loss
Broker
FUSION
Exposure Type
Scam
India
09-01
India
09-01
The Broker took my $17
The Broker took my $17 which I had grown from $7. I contacted support Via X but all I got was unprofessional Customer support, kept on insisting that it was my fault. I don't recommend anyone to trade with Headway
Broker
HEADWAY
Exposure Type
Scam
India
08-31
India
08-31
Your Malay customer,
Your Malay customer, claiming to be a "central bank policy analyst," contacted me via WeChat, boasting about having "inside Bank Negara" access and advance knowledge of interest rate policy trends. I foolishly believed your lies and followed your guidance to invest heavily. The so-called "policy signals" you provided were completely fabricated! I later discovered that you specifically released false information during periods of low liquidity, making it impossible for clients to close their positions in time! After my margin call, your Malay customer service representative even claimed "market interpretation errors" and shamelessly promoted their "policy insider service," claiming that for an annual fee of RM20,000, you could obtain "real policy information." This scam, which fabricates policy signals, then lures clients into trading, and then extorts them, is truly outrageous!
Broker
KVB
Exposure Type
Scam
Malaysia
08-31
Malaysia
08-31
I export coffee beans,
I export coffee beans, and to mitigate exchange rate risk, I opened an account on your platform to trade USD/IDR. However, the data provided by your Indonesian team is severely delayed! While it performs normally when the international market is stable, your quotes lag by 3-5 minutes when important data is released, causing all my hedging orders to be executed at the worst possible prices! Even worse, you deliberately widen the spreads in the backend, increasing the normal 5-point spread to 25 points during critical periods! I contacted customer service, but your Indonesian manager brazenly claimed, "This is normal market behavior!" We export agricultural products, and our profits are already slim. This deception has resulted in a direct loss of 350 million rupiah! Now that harvest season has arrived, I don't even have the funds to pay farmers their advances. My entire supply chain is on the verge of collapse!
Broker
TICKMILL
Exposure Type
Scam
Indonesia
08-31
Indonesia
08-31
Severe Slippage
From when I started using KAMA capital, I've suffered with immense severe slippage. Trade aren't executed when prompted, the orders I executed weren't properly executed. Platform crashes on me between trades.
Broker
KAMA CAPITAL
Exposure Type
Severe Slippage
India
08-31
India
08-31
I initially believed
I initially believed your lies about "accurate data, seamless withdrawals, and 24-hour deposits." Now, not only have I lost everything to your fake data, I can't even get my principal back! I placed an order based on your platform's time-sharing chart—international market data clearly fluctuates continuously, yet your chart suddenly breaks! There wasn't even a price transition in between. My order was instantly liquidated, and my 300,000 Malaysian ringgit was reduced to less than 50,000! I contacted customer service for an explanation, but they brazenly said, "It was a temporary data transmission interruption, a case of force majeure." How could force majeure cause the withdrawal to be interrupted right after I placed my order? Even more disgusting is the withdrawal issue! I submitted a withdrawal request three weeks ago, and there hasn't been a single response yet! You're just deliberately finding excuses to deduct my money!
Broker
Dupoin
Exposure Type
Scam
Malaysia
08-31
Malaysia
08-31
I invested my money believing
I invested my money believing your lies about "zero data delays and no withdrawal thresholds." Now, not only have I lost everything to your fake data, I can't even get back my remaining principal! I submitted a withdrawal request three weeks ago, and there hasn't been a single response yet! Every time I contact customer service, they either say "Finance is reviewing the equipment purchase contract" or "We need a supplementary environmental impact assessment report for the factory." I even sent you a photo of the equipment quotation and a copy of my business license. What else do I need? You're just deliberately looking for excuses to deduct money! My factory was relying on this money to upgrade its equipment, but now the old machines keep breaking down. We have a mountain of orders but can't produce them, and the workers are about to quit!
Broker
HEADWAY
Exposure Type
Unable to Withdraw
Indonesia
08-31
Indonesia
08-31
I had a nightmare trading
I had a nightmare trading the USD/MYR currency pair with KVB. The platform advertised "spreads as low as 0 pips" on its ECN accounts, but when I opened a position, the actual spread suddenly soared from the usual 2.3 pips to 18 pips. My RM100,000 principal was instantly wiped out by RM5,400 in fees. Even worse, when the market hit my take-profit point of 4.7200, the platform slipped to 4.6950, forcing a liquidation. My original RM12,000 profit turned into a RM8,300 loss. By the end of June, my RM100,000 principal had lost RM32,000 due to slippage and unusual spreads. I absolutely do not recommend this platform. There are so many pitfalls.
Broker
KVB
Exposure Type
Severe Slippage
Malaysia
08-31
Malaysia
08-31
I opened an account on
I opened an account on your platform to hedge my forex risk, but the data your Malaysian team provided was completely fake! The international market price was relatively stable at 4.68, but your platform showed 4.75, forcing me to cancel all my hedges! Even worse, every time I tried to close my position, the data would skyrocket, fluctuating over 100 pips in a matter of minutes. This was clearly manipulation by the customer service team! I contacted customer service, and your Malaysian manager arrogantly said, "If you think the data is wrong, look elsewhere!" Is this how you treat your customers? We worked so hard to earn our hard-earned money trading, and you ripped us off overnight with fake data!
Broker
OneRoyal
Exposure Type
Scam
Malaysia
08-31
Malaysia
08-31
This scammer must be
This scammer must be exposed. Chart prices don't match execution prices. My trust in Headway has completely shattered because they're directly manipulating the trading platform. I've repeatedly encountered a fatal flaw: the price displayed on the MT5 chart doesn't match the actual execution price of my order! For example, even though the chart clearly showed the price hadn't hit my stop-loss, I received a platform notification that my stop-loss had been triggered. Checking my transaction history, I discovered the stop-loss was executed at a "ghost price" that didn't even appear on the chart. This strongly leads me to suspect their quote system is being manipulated to trigger clients' stops at critical points, thereby profiting the platform. For Malaysian traders, this unverifiable quote system is like a black box, leaving your fate completely in their hands.
Broker
HEADWAY
Exposure Type
Others
Malaysia
08-31
Malaysia
08-31
Slippage problems occur
Slippage problems occur frequently, and profitable orders turn into losses, but compensation is refused. In August 2025, I traded the GBP/USD currency pair on Dupoin and set a take-profit point of 1.2750. When the market hit 1.2755, the platform showed a slippage to 1.2680 and forced liquidation. The original profit of RM7,000 instantly turned into a loss of RM5,800. But in the following week, similar situations occurred three more times, all during the period when important economic data was released. I found that there was a hidden unfair clause that "losses caused by slippage are borne by the user." The response I received was that the platform did not obtain a foreign exchange trading license and could not force it to compensate. There are several friends who have similar situations, so everyone must be careful.
Broker
Dupoin
Exposure Type
Severe Slippage
Malaysia
08-31
Malaysia
08-31
Exposure
Unable to Withdraw
Severe Slippage
Scam
Others
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Amount resolved within one month(USD)
$617,350
Number of People Resolved
15328
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