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About WikiFX

Amount Resolved (Past 30 Days)(CNY)

¥8,594,998

Resolved Cases

15524

Unexecuted orders, internal system errors, 21-day
I am a retail client of Pepperstone Latin America (account #4300*****). Over several weeks I experienced three serious issues: 1. CONFIRMED INTERNAL ERRORS: On May 25, 2026, my Stop Loss and Take Profit orders on XRPUSD, US500, and XAUUSD were rejected with the message "Internal error. Please contact your account manager." My positions were left without SL/TP protection due to Pepperstone's own system failure. 2. UNEXECUTED ORDERS: Active Buy Limit orders on BTCUSD, SOLUSD, and ETHUSD with sufficient margin were never executed despite price reaching entry levels. 3. DELIBERATE DELAY: I reported all of this on May 25, 2026 (ticket #06828949) through email, WhatsApp, and my commercial advisor Luis. After 21 days they responded addressing only a secondary DOGE example, completely ignoring the primary cases. My advisor Luis admitted in writing: "este tema se escapa de mis manos" (this is beyond my hands). I have now escalated to the Securities Commission of The Bahamas (SCB) at ecompl
  • Broker

    pepperstone

  • Exposure Type

    Others

Colombia

Yesterday 18:04

Colombia

Yesterday 18:04

They burned my account even though I warned them.
I started with a small investment because I didn't know anything about trading. I explained it to them, and they demanded I invest and make a bank transfer in dollars. Then they demanded two deposits via SAFETYPAY. Later, they overleveraged the account, demanded I invest in gold, silver, and BREND, and stopped providing support. I only started investigating and noticed the account was losing money until it was wiped out. Now they ask me to deposit more money to save the account, recover the funds, and close it. Honestly, with the information I've been able to gather, I don't believe them. I lost everything. Now they're calling me, raising their voices and threatening me, saying I must face the consequences and that I'll have problems internationally. They're telling me that if they harm me, I should see why Algobi doesn't consider the human aspect. That's what they're saying. They never showed me a contract, and now they've given me one I didn't know about and never signed. I demand a review of my account and compensation for the damages.
  • Broker

    algobi

  • Exposure Type

    Others

Peru

Three days ago

Peru

Three days ago

After deducting my principal and profit of over 16,000, it was a fraudulent platform.
After deducting my principal and profit of over 16,000, it was a fraudulent platform.
  • Broker

    BDSWISS

  • Exposure Type

    Others

Taiwan, China

In a week

Taiwan, China

In a week

I am a customer of their platform.
I am a client of their platform. On Sunday, June 7th at 8:58 PM, my net worth was $68,000, and I had 14 lots of Bitcoin traded long at 62477, 62445, and 62544. While these trades were in progress, the platform suddenly experienced a price spike, dropping to over 50,000, forcing me to liquidate my positions at 57617.64, resulting in my account being wiped out. No other platforms or markets experienced this price spike. I took screenshots at the time; other platforms didn't experience a spike, and the price remained around 61836, not even falling below 61000. I will post the screenshots. Now I've tried emailing the platform, but no one is replying, and I can't get through on the phone. I want to recover my losses.
  • Broker

    Foundstone

  • Exposure Type

    Others

Singapore

In a week

Singapore

In a week

Unscrupulous platforms disconnect the network cable before drastically increasing prices.
Unscrupulous platforms disconnect the network cable before drastically increasing prices. The short positions can't be closed. After that, the entire page freezes and becomes unresponsive.
  • Broker

    Upway

  • Exposure Type

    Others

Hong Kong China

In a week

Hong Kong China

In a week

DEXIA platform refuses to process withdrawals.
The platform initially promised instant withdrawals, then promised 2-4 hours, but every withdrawal has taken at least 24 hours. My withdrawal from Friday still hasn't arrived. When I contacted customer service, they said my account was profitable, so they wouldn't process the withdrawal. When I pressed further, they said they didn't allow internal/external hedging and that I hadn't done any hedging. When I asked customer service for proof, they couldn't provide any. Furthermore, the salesperson who contacted me initially said that as long as there was no internal hedging, it would be fine. Now that I've opened an account and started trading, the platform is using hedging as an excuse to refuse withdrawals without providing any evidence. They won't even release a $1000 profit, which clearly shows that trading on this platform is a losing proposition.
  • Broker

    DEXIA

  • Exposure Type

    Others

Hong Kong China

In a week

Hong Kong China

In a week

Deposit is not transferred to account
I recently open a trading account with Mtrading broker. After making my deposit, the fund was not reflected in my trading account. After more than few hours still pending eventho my account is already verified. First time im using a broker which can’t even process a deposit let alone a withdrawal. Can’t even do my first trade and I dun even know will even get my funds back. So disappointed.😡
  • Broker

    MTRADING

  • Exposure Type

    Others

Singapore

06-05

Singapore

06-05

Account Issue
Unable to log in; the membership number registered in May 2025 is now showing as invalid.
  • Broker

    GTSEnergyMarkets

  • Exposure Type

    Others

Hong Kong China

05-27

Hong Kong China

05-27

First, a consultant called me and opened my account
First, a consultant called me and opened my account, and without informing me, charged me about 1,200 Mexican pesos. However, he argued that the money was in my account and still under my name. From then on, he started teaching me how to trade, and I began to see profits in my account.
  • Broker

    Jimifx

  • Exposure Type

    Others

Hong Kong China

05-26

Hong Kong China

05-26

Deposit of 1070 USD has not been credited
Deposit of 1070 USD has not been credited, I have sent more than ten emails. Initially, deposits and withdrawals via Skrill were instant, but this time the deposit has not been credited for a week, and the emails do not have an accurate reply,
  • Broker

    Jimifx

  • Exposure Type

    Others

Hong Kong China

05-25

Hong Kong China

05-25

pepperstone
Pepperstone is an irresponsible, profit-driven, and self-proclaimed international platform with a black heart. At crucial moments, their deposit and withdrawal channels malfunction frequently, whether intentionally or not, designed to cause losses for clients. My bank cards were frozen, and then I was asked by the police to sign a guarantee – I tolerated all that. In the end, they only compensated me for 40% of my losses. After that, they stopped replying to emails and refused to communicate, only responding with "contacting legal counsel" and "compliance" – something they learned from domestic new energy vehicle companies. I hope everyone will be vigilant, and I hope the platform WikiFX can help me recover my losses.
  • Broker

    pepperstone

  • Exposure Type

    Account frozen

Hong Kong China

05-22

Hong Kong China

05-22

my deposit not credited
my deposit not credited by upi may mail I’d s*****@gmail.com
  • Broker

    PocketOption

  • Exposure Type

    Others

India

05-21

India

05-21

I am filing this complaint to warn traders about my experience.
I am filing this complaint to warn traders about my experience. I deposited $56 via USDT (TRC20 network). Shortly after, my account was blocked and I could not access my funds. I attempted to communicate through: - Technical Support - Email - Telegram However, the issue remains unresolved to this day. After reviewing the company information, it was found: They are only registered in Saint Lucia (IBC), which is merely a business registration, not a financial brokerage license. There is no clear license from a strong regulatory authority like the FCA or ASIC. There are numerous repeated complaints from traders about difficulties or denials in withdrawal operations. I advise any trader not to transfer digital currency funds to platforms not bound by strong financial regulation. I request an investigation into the company's regulatory status and a formal clarification of its license status to protect investors.
  • Broker

    Jimifx

  • Exposure Type

    Deduction of profits

Hong Kong China

05-21

Hong Kong China

05-21

Give me back my money. There's a problem every time I try to transfer. Contacted customer service, they told me to wait.
Give me back my money. There's a problem every time I try to transfer. Contacted customer service, they told me to wait two business days. It's been so many days now, and there's still no news at all.
  • Broker

    Jimifx

  • Exposure Type

    Others

Hong Kong China

05-15

Hong Kong China

05-15

Without authorizing any person to operate on behalf of the client, the system generated transaction orders out of thin air without any reason.
On April 9, 2026, without my intervention, instructions, or authorization, trading orders were generated out of thin air by the system, resulting in a loss of over $240,000 USD (see image). The buy and sell times and prices of these losing orders were identical. I did make normal trades on April 9th, but these abnormal losing orders did not appear in my account during the day; they suddenly appeared in the early morning of April 10th, showing as trades executed in the early morning of April 9th. Their execution times do not correspond to the actual order times I made during the day. I have a screenshot of my MT4 account from the daytime of April 9th, showing that these losing orders were not present at that time. However, in the early morning of April 10th, orders marked as being executed in the early morning of April 9th ​​appeared out of thin air. Therefore, it can be clearly determined that these orders were not executed by me but were abnormal orders generated fraudulently by the platform's backend. The platform Asia Pacific maliciously fabricated these false losing orders, tampered with trading records in the backend, and generated trades out of thin air without my intervention or authorization, directly causing huge losses. Such illegal and irregular acts that infringe upon investors' rights must be seriously investigated and those responsible held accountable!
  • Broker

    Asia Pacific

  • Exposure Type

    Others

Hong Kong China

05-11

Hong Kong China

05-11

The slippage was severe. What's more, I'm unable to withdraw the profit and commission rebates.
The slippage was severe. What's more, I'm unable to withdraw the profit and commission rebates. The platform's backend just blocked them directly. It's a scam platform.
  • Broker

    Gold Fire

  • Exposure Type

    Others

Hong Kong China

05-10

Hong Kong China

05-10

They deleted my pamm account for no reason
I have been using xtreme market for 2 years now and recently had the worse experience. No broker will do what they did. It is officially 3 weeks and XtremeMarkets still point the gun at me saying I did not responds. Their people in charge are hiding and did not provide and solution. Nikita Kaul Bhupinder Singh. Moral of the story, they have migrated me to a new server and yes they actually charge clients for the migration. So I reach out to their support team in April 24th and I received an email of my new pamm server and all the credential on April 27. Their support team did not help me or provide any resolution for me until the PAMM is being deleted and the money did not show in wallet
  • Broker

    XTREME MARKETS

  • Exposure Type

    Others

Malaysia

05-09

Malaysia

05-09

Warning for traders about
Warning for traders about my experience with Vittaverse. I traded fairly on my account with normal risk management, TP and SL. After making a profit of $685, the company confiscated my profits and only returned my original deposit. They accused me without giving any valid evidence of rule violation. I repeatedly asked them to explain the reason, but I did not receive any clear proof. This behavior is highly suspicious and unprofessional. Traders should stay careful because profit withdrawal may become a problem after successful trading.
  • Broker

    VITTAVERSE

  • Exposure Type

    Others

Pakistan

05-08

Pakistan

05-08

Malicious adjustments to margin requirements by the fraudulent platform lead to forced liquidation of my account.
Malicious adjustments to margin requirements by the fraudulent platform lead to forced liquidation of my account. The platform is refusing to address my significant losses. tt's absolutely a fraudulent platform. On Monday, within the first half hour of trading, my margin requirement was over 200%. Normally, a margin below 200% would trigger liquidation, but the system didn't force liquidation, it treated it as an actual stop-loss. Monday's gap-down opening caused me huge losses. They treat clients with dual standards.
  • Broker

    Upway

  • Exposure Type

    Others

Hong Kong China

05-02

Hong Kong China

05-02

What's wrong with the platform pepperstone lately? I can't get in touch with customer service.
What's wrong with the platform pepperstone lately? I can't get in touch with customer service. I can't get in touch with anyone! What's going on?
  • Broker

    pepperstone

  • Exposure Type

    Others

Hong Kong China

04-29

Hong Kong China

04-29

Publish Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

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Amount Resolved (Past 30 Days)(CNY)

¥8,594,998

Resolved Cases

15524

Post a Review
Select Country/Region
Hong Kong, China
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