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eduarjul
Colombia
On May 28, 2025, I lost USD 3,400 in a single transaction with the NG (Henry Hub Natural Gas) asset on the Libertex platform, under the direct phone guidance of an alleged financial advisor from their team. During the call: They instructed me to open a transaction with a 60x multiplier, without warning of the risks. They pressured me to modify the multipliers (1x, 10x, 60x), which caused immediate losses. Then another advisor from the supposed "risk team" contacted me demanding more money to save the transaction. They promised me a USD 1,000 bonus, which was never made effective. I ended up borrowing to deposit more funds, which were also lost. They never explained the real risks. I felt psychologically pressured and manipulatively guided towards a total loss. I filed a formal complaint with Libertex, who responded with a generic message saying they will "investigate" within 30 business days. 😡
Exposure
06-03
FX5414649782
Peru
Well, first, I was contacted by Melania from the Libertex broker. She told me about the broker and encouraged me to invest. I was led by her promises of big earnings within a few months, which prompted me to make an initial deposit of $1,000, followed by another $8,000 and then another $2,000. This was to start trading and generating profits. Everything was going well with six successful trades. Then, she suggested making a trade in gas, which opened with a $3,500 investment. Within minutes, the trade was at risk of an 80% loss. An auto-boost was activated, the trade increased, and started to fall into negative territory. Despite seeing this, the analyst didn't advise me, just assured that it would bounce back in my favor. Sadly, as the minutes passed, the trade closed in negative, resulting in losing all my capital and earnings.
Exposure
04-19
Thanakit Lertpaphakulton
Thailand
The broker Libertex falsely advertises a 100% deposit bonus, which in reality cannot be used. This is a deceptive marketing tactics. The bonus cannot be withdrawn, and if your account balance decreases, they will cut the bonus altogether.
Exposure
04-04
Nicolas Navarro
Argentina
Many years I have been using this broker, and honestly I have never had any problems. The only thing I didn't like was when they updated the spreads. Personally, I trade BTC/USD and many times because of these spreads, the entry point does not end up where one desires.
Neutral
In a week
AlfredoRomero
Argentina
offers more than 250 assets, its own interface and MT4/MT5, with competitive commissions and an intuitive platform. Regulation, adequate customer service, but educational features and support can be improved.
Neutral
In a week
Jesus Barba
Spain
I'm sorry to tell you that all of you who are writing are being deceived by companies pretending to be Libertex, and it's official. I have been with Libertex for years and no advisor has ever asked me to deposit money or do anything at all. I withdraw to PayPal in seconds and move thousands of euros per week without any issues. I am from Spain, though. But all of the things you are writing about have been scams that are now being carried out by other people who are impersonating Libertex. NEVER DOES AN ADVISOR AT LIBERTEX ASK YOU TO DEPOSIT MONEY OR MAKE TRADES. PLEASE DO NOT BE DECEIVED BY PEOPLE WHO ARE IMPERSONATING THEM. I am attaching my current account for you to see that it is true.
Positive
2024-12-28
FX1990527611
Malaysia
I try deposit small amount 30u and registered an account with support doc. after a week ask for withdrawal and need to wait for 1day processing, after a day email asking support doc??? pls alert 🚨Scammer!!!! Money in easy, Money out hard (a lot occur n issued)
Exposure
2024-11-07
FX1055620032
Ireland
I made the deposit and it told me that I had to verify, I sent everything required and then they blocked it.
Exposure
2024-10-27
linda381
Germany
Overall, my trading experience with Libertex has been very good. I’ve had several successful trades, and everything works smoothly. It’s a platform I trust.
Positive
2024-10-17
FX2106148387
Israel
The quick trades on Libertex have led to some great profits for me. It’s exciting to see my investments grow. I find myself using it regularly.
Positive
2024-10-15
FX1539759420
Colombia
It's a scam, they make promises to deposit money, but they don't let you withdraw, they impose conditions, they put a condition on me that I had to earn 8000 USD and additionally I have to trade as they say. And if you don't follow instructions, they won't let you withdraw, all of this is so that one loses money in the accounts.
Exposure
2024-10-12
FX1534366870
Mexico
I was working with the Libertex broker and I hadn't had any problems, I could deposit and withdraw without any issues. However, my profits were less than $1,000.00 USD. But as soon as I managed to make profits, I have $3141.52 USD in my account and since Friday, September 19, 2024, my withdrawal has not been processed. On Tuesday, September 24, 2024, after calling, I received a notification stating that my account was not verified. So I uploaded the verification data. And it said that I would receive a response within 1 to 2 business days. The next day, Wednesday, September 25, 2024, I logged into the application and there was a notification stating that if I didn't add a screenshot of the payment method showing the name of their company, the amount of money deposited, date and time, my email address, the link of the platform where the payment was made, and the logo of the company I used to make the payment, my account would be suspended.
Exposure
2024-10-01
FX5587420412
Colombia
What happened to the balance of my account that went from SU$868 to US$27 ???? Are you not a professional who has all the tools like Bloomberg??? Why, if you knew that I know nothing about trading, did you not protect me and put all the capital plus the profits in one operation??? What kind of advice is LIBERTEX providing to its clients that makes them lose all their invested capital? Isn't there a loss limit to protect the investment??? LIBERTEX STOLE MY US$868 IN A FRAUDULENT OPERATION. THEY KEPT THE BALANCE AND ARE UNABLE TO VERIFY MY IDENTITY AND BLOCKED MY ACCOUNT. THIEVES!!!!!!!!
Exposure
2024-08-28
FX5587420412
Colombia
This broker is a scam, they reach you through fake traders and then affiliate you to the platform, they contact you, make false promises and make you invest, inflate your account and then make you lose all your capital with supposed advice from an "expert" person from that company. Finally, they steal from you and what little is left they don't let you withdraw due to identification error. That's how they have me now, with my account blocked. In short, IT'S AN ABSOLUTE ROBBERY. WHERE ARE THE INTERNATIONAL AUTHORITIES LIKE INTERPOL???? Good afternoon Gabriel. What happened to the balance of my account that went from SU$868 to US$27???? Aren't you a professional who has all the tools like Bloomberg??? Why, if you knew that I know nothing about trading, didn't you protect me and put all the capital plus the profits in a single operation??? What kind of advice is LIBERTEX providing to its clients that makes them lose all their invested capital.
Exposure
2024-08-27
Pongin
Italy
Libertex is top-notch! Wide variety of market instruments and solid regulation give me peace of mind while trading. Highly recommend!
Positive
2024-07-30
FX8637280452
Panama
They made me put in 1000 dollars according to my advisor (Cristian) and Ricardo. They were going to give me a bonus of a thousand dollars if I made the deposit of 1000 dollars, and there were 4 operations where, in the last one, my advisor made me lose all the capital. And I asked the service, they told the client that I did not have any bonus. There were calls that they made for almost a month so that I could make the deposit.
Exposure
2024-06-15
emilio9347
Colombia
Do not invest in Libertex, it is a scam, they are bloodsuckers.
Exposure
2024-06-03
FX1670650374
Peru
The most dislike thing is that spread in this broker is too much. And i like about in this broker that they provide fast withdrawal and deposit. And do, something about spread
Positive
2024-05-07
khai88
Malaysia
do not register under this broker. after complet register, u cannot sign in and never find the login page.
Exposure
2024-01-24
khai88
Malaysia
after register the web unable to open eror 404. first unable tu login, then after refresh the web, that web under eror 404
Exposure
2024-01-18
FX1525344715
Nigeria
On the plus side, you'll like the quick withdrawal process. Money in your account in no time is always appreciated. A downside, their trading signals lack consistency. Also, customer service response can be slow, which is frustrating when you have pressing issues. Setting up an account with them is straightforward with no complications. However, their demo account lacks an accurate real market simulation.
Neutral
2023-12-04
FX1524833598
South Africa
Libertex gets brownie points for being well-regulated. It gives me peace of mind knowing I'm trading on a platform following financial standards. Their order execution is pretty spot-on, quick, and I've rarely faced any slippage. Plus, their platform performance is worthy of praise, user-friendly, and hardly any hang-ups. But alas, all's not rosy! The spreads are where Libertex loses some love. They are bit wider than my liking, digging into my profit margin. And speaking of digging, their commissions, while not exorbitant, could definitely be more competitive. Their customer service, while responsive, didn't quite hit the mark for me in terms of efficiency. It felt like they were 'going through the motions' rather than genuinely helping.
Neutral
2023-12-02
bufalo
Ecuador
It's been more than a month and no technical answer about what happened. Lastly, they no longer respond to emails. The famous worst account advisor is not responsible for anything.
Exposure
2023-08-16