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FX1927997032
United Arab Emirates
1. Withdrawal Not Processed: I submitted a fund withdrawal request over 72 hours ago, but the funds have still not been credited to my account. This contradicts the 6-hour withdrawal processing time that was promised to me at the time of joining GCFX. 2. Bonus Credit Removed Without Consent: I was assured a bonus credit during onboarding, which was one of the main reasons I joined GCFX. However, the bonus was removed from my account just 3 days after joining, without my permission or any explanation. Even after 5 days of follow-up, this issue remains unresolved. 3. Spread Changed Without Notice: The spread offered during account opening has now changed without any prior notice or communication. This has directly affected my trading experience and planning. 4. No Response from Dubai Management: I have made several attempts to reach out to your Dubai office, explaining my issues in detail. Unfortunately, I have not received any proper response or resolution. This lack of communication
Exposure
04-14
afaq504
United Arab Emirates
Global Capital Forex Company is the No. 1 Company in UAE regarding Client Handling and Profit making. This company is giving withdrawls at time and the conversion rates are also reasonable and the relationship manager is kind and humble person he educate me related to Trading stuff.
Positive
2024-05-06
Claudine Pendleberry
New Zealand
GCFX falls short on its promise of consistently low spreads, with occasional fluctuations. Execution speed can be inconsistent, and the state-of-the-art platforms have occasional glitches. The level of security is unclear, and 24/7 support lacks responsiveness during crucial times. Considering these issues, exploring alternatives for a more reliable experience seems worthwhile.
Neutral
2023-12-06
Aloysius Rockwell
Peru
GCFX delivers on tighter spreads and faster execution, offering a state-of-the-art trading experience. The LD4 server facility ensures efficient trading, and their top-tier liquidity is evident. As a regulated broker, they provide a wide range of instruments with competitive spreads, accessible through user-friendly platforms. The 24/7 support adds a reassuring touch.
Neutral
2023-12-05