capital.com

FX2004312559

Unverified

Jordan

Its bad , when im need to deposit its very smooth but when im need withdrawal its very hard , im told too much support services and im try at first to withdrawal directly to my visa but the money returned to my account trading and doesn't arrive to my bank account and im try again with new methods and for now doesn't arrive im uploaded compliant to SCA AND FCA AND CYPRUS COMMISSIONS

Washington255

Unverified

Brazil

Capital.com blocked my withdrawal and asked for verification of my bank account, so I sent all the receipts and the bank statement to which I made a deposit with the broker itself, then they approved it, but again they prevented me from withdrawing, asking me for proof of my credit card, but unfortunately I never made a deposit via card at the brokerage, so I have no way of sending this proof, and my account remains blocked for withdrawal, capital.com uses the outsourced bank account of the company localpay do Brasil servicing of payments Ltda.

Seven Young

Unverified

Cyprus

Their customer support are very fast and helpful... however about the demo accounts and trading side of it they must remove the limited inactive time for demos which makes the accounts get archived.. plus during more than 6 months of my usage i've experienced once or twice position closures eventhough the trade was in profit...

Neutral

2024-08-26

Tinye

Unverified

United States

Capital.com is amazing! They offer a wide variety of market instruments and have a super low minimum deposit. Perfect for traders who want to get started with little risk. Highly recommend!

Positive

2024-07-29

FX1669671053

Unverified

Peru

capital.com is a great broker to work with. Deposit, withdrawal and spread are all good. I would like to suggest you incorporate change of IB and customer care service in the app so that it will be easier for your clients to change their non performing IB to a new one seamlessly.Again, please work on your client's positions management. I took a trade and set BREAK EVEN after I had got some profit but when it reversed against me, my BE was triggered and I still had a loss. This was painful!

Neutral

2024-04-30

Tracey

Unverified

Hong Kong

My experience with Capital.com has been quite enlightening and fulfilling. One of their standout features is the favorable EUR/USD spread. Coupled with an array of trading platforms including the proprietary Mobile App and the globally popular MetaTrader 4, they have created an environment conducive for seamless trading experiences. Another core strength lies in their relatively low minimum deposit threshold which further lowers the entry barriers for beginner traders. Lastly, the provision of round-the-clock customer support is the cherry on top, demonstrating Capital.com's commitment to user satisfaction. Highly recommended!

Positive

2023-12-01

Tracey

Unverified

Hong Kong

My experience with Capital.com has been quite enlightening and fulfilling. They have been around since 2016, and their swift maturation in the competitive trading landscape is quite commendable. Holding registrations in Cyprus and carrying accreditations from impressive regulators such as the ASIC, CYSEC, FCA, and NBRB certainly builds a robust shield of trust. One of their standout features is the favorable EUR/USD spread starting from 0.6 pips. Coupled with an array of trading platforms including the proprietary Mobile App and the globally popular MetaTrader 4, they have created an environment conducive for seamless trading experiences. Another core strength lies in their relatively low minimum deposit threshold which further lowers the entry barriers for beginner traders. Lastly, the provision of round-the-clock customer support is the cherry on top, demonstrating Capital.com's commitment to user satisfaction. Highly recommended!

Positive

2023-12-01

Tracey

Unverified

Hong Kong

Greetings revered members of the trading community, here I am to provide some insight into my journey with Capital.com. Established only in 2016, I must commend that they have matured rapidly in a short span. Registered in Cyprus and regulated by ASIC, CYSEC, FCA, and NBRB, these accreditations have indeed tipped the scales of trust in their favor. The EUR/USD spread from 0.6 pips, combined with the availability of diverse trading platforms, including their Mobile App and MetaTrader 4, seems to be conducive for real-time trading. Their relatively low minimum deposit threshold and round-the-clock customer support are other features that add to the appeal.

Positive

2023-12-01

1233294

Unverified

Cyprus

To be honest, I have to say, Capital.com is the best forex broker that I have ever traded in past three years. There are so many trading instruments to trade, not only forex, commodities, and indices, but also cryptocurrencies, stocks, and ETFs! And you can start trading with a risk-free demo accout, which is quite good for all beginners! If you want to open a real account, just 20 dollars, then you can begin! Plus, the customer support team is very nice. They are always online and help me a lot. Love you, guys!

Positive

2023-11-30

SHANA’AH

Unverified

United Arab Emirates

Closing orders illegally, and this is explained in the video, and the inability to deal with open orders. I demand the amount of all losses, which is $6,000. Currently, I cannot access my account, and there are open orders (deals) with very large amounts. I only want $6,000 as a loss on many occasions, and I have done so before. By submitting a complaint, they replied that my account is active and there are no problems. I am very, very angry with them

oissim

Unverified

Spain

Me and my family have invested more than €14,000 in a share called AMC. We bought the share, it was €4 and then it went down and even so everything went well and went down to €2 and we bought more and today 08/24/ In 2023, the share rose 900%, it rose to €20 and we would see if our balance went up but the other way around, what it did is close the purchases we made for €2 and a gang of thieves made us purchases for €20 and when we contacted a gang of scammers don't answer us with the platform

Henriques

Unverified

Mozambique

I made a withdrawal of 350 dollars about 3 weeks ago, so far I still haven't received anything!

熊熊2357

Unverified

Taiwan

I made a deposit transaction on Capital.com, but after I initiated a withdrawal request, Capital.com locked my account and prevented me from logging in. I have not processed my withdrawal yet

小偉

Unverified

Taiwan

I deposited $1,000 in capital.com and traded, the platform closed my account, my withdrawal was not processed, and my deposit was not refunded to me

FX1217141920

Unverified

United Arab Emirates

I am ready to leave Capital.com, for its disappoints me so much. Spreads went over 10 pips suddenly when market was not turbulent. My account manager told me this happened frequently, but I was so frustrated.

Neutral

2023-02-20

45度

Unverified

Peru

Now the capital.com website no longer opens normally... and we have also seen dozens of complaints against scams. We hope that victims will be able to recoup their losses and that fewer people will fall for scammers.

Positive

2023-02-13

FX4820932272

Unverified

Jordan

The company is cooperative and I have been trading through it for more than a year. My account manager, Mr. Albert, is a decent and respectful person, and very quickly in his work. The company has high credibility.

Positive

2023-01-25

Nong klangpet

Unverified

Thailand

You want me to be satisfied with your platform. I didn't get the solution. Every time I get the same email Same message from the withdrawal transaction date Date 19/1/66 The way you said that the money will come in today, still haven't received the amount of 60 $ as before, this is your solution. After a week it told me to wait another week should I wait until the year 3000 or not? I hope this fix is ​​fixed soon. I will continue to give satisfactory ratings.

Nong klangpet

Unverified

Thailand

withdraw money But still did not receive the amount of money that was withdrawn, asked the customer service system, got the same answer, waited as before, inquired at the bank that received the international money transfer, there would be no information about the transaction of money waiting for international transfers. nothing confirmed It's like cheating. When a problem arises, let the AI ​​system answer only the same words. The beneficiary bank came here because it is a scam of this platform. When someone transfers to play, it's very convenient, but whoever is fooled to transfer here, don't get profit or withdraw money, it will share with the director's system. Lots of money to make us bored and don't want to do it by ourselves because there is no system to try to accept customers. The implication is that capital is a scam platform, don't be fooled into playing. Wasting free money and wasting many opportunities

FX1155058269

Unverified

Taiwan

Two weeks ago, I invested $200 on the platform, used 30 times leverage, and opened a position of $6,000. I lost money quickly, and the trading signals they gave me were all inaccurate. And they kept pushing me to invest more money, and I was ready to switch platforms.

Positive

2022-12-13

長谷川 一行

Unverified

Hong Kong

Capital.com is a broker with many controversies. It does require low initial deposits of $20, which is quiet friendly to beginners, and what surprises me is that it does not charge any inactivity fees. However, it is hard to withdraw your money in the end. So, if you have any better choice, go to choose more reliable ones…

Neutral

2022-11-18