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FX2893102567
1年内
已验证

曝光

太倒霉了,竟然被EBC平台的谎言骗了!你们泰国团队连最基本的数据准确性都搞不定。前几天,我完全按照你们的黄金交易策略操作,结果看涨信号清晰可见,我还反复核对了好几遍!第二天醒来,我震惊地发现,你们平台的数据和实际行情竟然相差几十个点!我赶紧去查记录,结果发现是你们泰国的技术员把看涨信号误认为看跌信号,损失了两万多美元!我找客服质问,你们泰国团队却像跟我没关系一样,不但不肯承认错误,反而跟我翻脸,收取高额费用,提供的数据却漏洞百出。甚至方向扭曲。你们的泰国团队完全没有道德底线。他们既不专业,也不道德!

原文

I'm so unlucky I fell for the EBC platform's lies! Your Thai team can't even maintain basic data accuracy. A few days ago, I followed your gold trading strategy exactly as it was supposed to. It showed a clear bullish signal, and I even double-checked it several times! The next day, I woke up and was stunned to find your platform's data was dozens of points off from the actual market conditions! I scrambled to check the records, only to discover that your Thai technicians had mistakenly marked a bullish signal as a bearish one, costing me over $20,000! I confronted customer service, but your Thai team acted as if it had nothing to do with me. Not only did they refuse to admit their mistake, they even turned against me. They charged exorbitant fees while providing data riddled with flaws and even distorted direction. Your Thai team has absolutely no moral composure at all. They're both unprofessional and unethical!

2天前

泰国

诱导欺诈

来自EBC的官方回复

Dear Valued Client, Thank you for bringing this matter to our attention. We take your concerns very seriously and sincerely apologize for any inappropriate remarks made by our customer service team. To assist you further, we kindly ask you to provide screenshots of your chat with customer service. Additionally, please send the website link where you registered your account to the EBC customer support email, along with your trading account number, order number, and trading logs. Once we receive this information, we will promptly escalate your case to the relevant department for investigation. Thank you for your understanding and cooperation.

原文

Dear Valued Client, Thank you for bringing this matter to our attention. We take your concerns very seriously and sincerely apologize for any inappropriate remarks made by our customer service team. To assist you further, we kindly ask you to provide screenshots of your chat with customer service. Additionally, please send the website link where you registered your account to the EBC customer support email, along with your trading account number, order number, and trading logs. Once we receive this information, we will promptly escalate your case to the relevant department for investigation. Thank you for your understanding and cooperation.

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