When I asked simple questions, the customer service staff responded quickly, with boilerplate responses, such as "Spread fluctuations are normal market behavior." However, when I asked more complex questions, such as "How is the overnight fee for this product calculated?", they hesitated and couldn't explain the reasoning for a long time.
中评
原文
When I asked simple questions, the customer service staff responded quickly, with boilerplate responses, such as "Spread fluctuations are normal market behavior." However, when I asked more complex questions, such as "How is the overnight fee for this product calculated?", they hesitated and couldn't explain the reasoning for a long time.
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