The customer service staff can answer basic questions, like how to place an order and handling fees. However, when asked more in-depth questions, such as "Why did the spread on this product suddenly widen?", they're unable to provide clear answers, consistently dismissing them with "market reasons." Their professionalism is average, so don't expect to learn much.
中评
原文
The customer service staff can answer basic questions, like how to place an order and handling fees. However, when asked more in-depth questions, such as "Why did the spread on this product suddenly widen?", they're unable to provide clear answers, consistently dismissing them with "market reasons." Their professionalism is average, so don't expect to learn much.
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