Account is blocked & 10k refund in Insurance cover

😭I have still not got a reply from RIO WESTLEY for my request to World Tradex is to unblock my trading Account & Refund me 10k Dollars in Insurance coverage . Which Madam RIO WESTLEY had promised and committed while having a telephonic conversation ( If you want you superiors or internal auditors to check all calls & messages exchange on both our mail & Teams account ( To be precise THE FAKE & FALSE COMMITMENT YOU GIVE TO YOUR CUSTOMERS) A list of certified IFMRRC companies can be found on the main page of our Center. Moreover, this company has been included in the IFMRRC blacklist due to violations of market conduct and non-compliance with regulatory standards. We strongly recommend exercising caution in any interactions with this entity. Thank you for contacting our Centre. Company you have a dispute with: Worldtradex Your account number: 432058987 Full Name: Clifford Francis Menezes