XM Dear Valued Customer, XM is committed to maintaining a fair and transparent trading environment for all clients. To this end, we have established clear terms and conditions to protect our community of traders from any form of abusive trading practices. Following a thorough investigation by our relevant department, we have found that your trading account is linked to another account that was terminated due to a violation of our terms and conditions. Any association with a client whose account has been suspended also constitutes a serious breach of our terms and conditions. As a result, in accordance with our policy, all profits or losses in your trading account have been voided. Our relevant department has provided full details of this action in the "Important Notice" email sent to you. If you have any questions or would like further clarification regarding your situation, please reply directly to that email. Alternatively, you may also contact our Customer Experience team via the live chat feature on our website and trading platform or by emailing support@xm.com. Best regards, The XM Team.