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Resolved
私自扣款
Object
XM XM
Issue

Unable to Withdraw

Requirement

compensation

Amount

$248(USD)

Time

39day1hour

Mediation Progress
Resolved
FX2064247250
Reply
XM
Dear customer, XM is committed to maintaining a fair and transparent trading environment for all clients. To this end, we have established clear terms and conditions to protect our trading community from any form of improper trading activities. After a thorough investigation by our relevant department, your trading account has been linked to another suspended account, which violates the company’s terms and conditions. Associating with a suspended account also constitutes a serious breach of XM’s terms and conditions. As a result, in accordance with company policy, all profits or losses generated in your account have been voided. The relevant department has sent a detailed explanation of this action via email under the subject "Important Announcement." If you have any questions or require further clarification regarding your situation, please reply directly to the aforementioned email. Alternatively, you may contact our customer support team via live chat on the XM website and trading platform or by emailing support@xm.com. Best regards, The XM Team

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FX2064247250
赢了无法出金,客服装傻充愣 不肯解决,直接把我账户里的钱划扣走

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