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Resolved
TRADE NOT CLOSED AFTER TRADE EXECUTE 😡😡
Object
Exness
Issue
Scam
Requirement
Withdrawal
Amount
$150,000(USD)
Time
750day17hour

Mediation Progress
IndiaIn a week
Solved after user's confirmation
Narmada Prasad
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Hong Kong2023-12-13
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WikiFX Overseas Customer Service
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Hong Kong2023-12-13
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WikiFX Mediation Center
WikiFX Mediation CenterVerified
India2023-12-12
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Narmada Prasad

Exness is kind of biggest scamIn Forex Industry . If you are a big investor then definitely this platform is not for you. It’s my own experience and I have videos recording and everything regarding this Broker,after placing 180 Lots on USDCHF they not allow to close your trade, my trade execute and my profit was 1,11,000 USD.
They restricted my withdrawal & Transfer same time.
I try to closed trade but they not allow to closed trade.
They allow only 0.1 lots when I click to closed.
It take 3 hours to close my full order of 180 lots.
my trade was running in 100 K profit and when I try to close this trade in small small size then it take more three hours and mark it again come back and I am not able to book my profit when I complain to Broker. They give silly examples and deny to give my profit. I have a complete video screenshot recording of this incident I can give as a proof.
seriously, this platform is a blender in forex industry. I think no one platform is doing like this. They allow to close your trade when it is Loss but they don’t allow to close your trade if it goes profit.
my account equity was $25,000 when I placed the order of 180. Lots on USDCHF and I was sure about the trade and my profit was more than 100 K. But they don’t allow to close the trade.
if market go against me, so if there is more than 100 K in my account that also all money will loss. if you are a bigger investor and you have a capital of more than 5000 -10,000 $ and this platform is not for you because if you place the order and if you not able to close the order, they don’t have immediate support option ,where you can complain ,they reply in 3 to 4 days. you definitely lost your money.
The only good thing is, they were immediate and fast withdrawal. But once you’re not able to close the trade, they stop your internal transfer as well as withdrawal also .
When I complain to the support, they said their terms condition and client agreement. they are not understand what the happene


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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
