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Resolved
For several months, the platform has not responded and there is no way to handle it
Object 
CWG Markets
Issue
Unable to Withdraw
Requirement
compensation
Amount
$21,000(USD)
Time
35day10hour
Mediation Progress
Hong Kong 2023-07-27
Resolved 
SHOUHAIZHE575
SHOUHAIZHE575United Kingdom 2023-06-27
Reply CWG Markets
We regret to inform you that the systematic error of data source quotation brought about wrong gold quotation, which was extremely different from that of the real market, at 15:30-16:15, December 2, GMT+2 (market quotation time), 21:30-22:15 (Beijing time). Therefore, your gold order was invalid. And we'll cancel the order and deduct the related profit and loss. Your account will be back to normal after the cancellation.
Reply
Hong Kong 2023-06-25
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2023-06-25
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2023-06-20
Start Mediation SHOUHAIZHE575 
SHOUHAIZHE575I have made tens of thousands of dollars in profits from CWG trading in the past six months. The profit was deleted when the fund was disbursed, and the platform said that LP did not take orders, so my order was invalid.
May I ask when the transaction order is considered valid? If any time period becomes invalid, you can close the platform transaction and no one will be trading. Since the order has already been completed, what can we say if we make a profit. Understand that you don't want to give money, black hearted!
Start Mediation
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