CWG Markets

FX1957047215

Verified

Hong Kong

I was told that the platform is going to stop offering ECN accounts and is advising ECN account users to switch to standard accounts. I mentioned that I have pending orders on my ECN account. They said I need to transfer as soon as possible, otherwise the positions will be automatically closed. Why should they be automatically closed? Besides, the ECN accounts were originally recommended by the platform itself. Even if they no longer want to offer ECN accounts, they could simply stop new users from opening them. Why do existing clients like us have to follow suit? The process of withdrawing funds, transferring, and depositing again has to be handled by us... This will be another blow to CWG's reputation. As a loyal client of four and a half years...

FX4059006080

Unverified

Hong Kong

I opened a Cwgmarkets account on September 4, 2025. Account number: 66782401. After opening the account, I deposited $5,000 to start trading. It was my first time doing this kind of trading, and I didn’t know how to proceed. I bought gold, made a profit, and closed the position. After trading like this for three days, I earned over $63,000. However, when I tried to withdraw the funds, the platform wouldn’t allow it, saying I had earned too much. Is this kind of thing reasonable?

汇圈吴彦祖ovo

Verified

Hong Kong

I've been with this platform for 7 years, and it's truly excellent—great service, trading environment, fast deposit and withdrawal speeds, and fantastic agent support policies.

Positive

10-23

FX7371266322

Verified

Vietnam

Customer service used to send daily "data forecast member profit stories," saying, "Pay 6,000 yuan for a quarterly membership, receive three market data forecasts daily, and follow them for at least 25% monthly returns." They even posted screenshots of "users earning 20,000 yuan by following the forecasts." However, their first prediction told me to buy a certain product. I followed their lead and invested 50,000 yuan, only to see a 15% drop that same day, resulting in a 7,500 yuan loss! The next nine predictions either led to opposite trades or wildly off-target predictions, resulting in a total loss of 40,000 yuan! I confronted customer service, and they said, "The forecasts are based on historical data. The actual market fluctuates, and the losses are your own fault for not adjusting flexibly." I requested a refund and compensation, but they said, "Membership service is provided, and we are not responsible for losses."

FX2074023621

Verified

Vietnam

Previously, Vietnamese customer service sent daily "data diagnosis user feedback," saying, "Pay 2,500 yuan for a professional team to diagnose your account data. They can identify trading vulnerabilities, optimize your position strategy, and fix historical data errors." After paying, the customer service said, "The diagnosis will take three days, and you won't be able to log in to your account during that time." When I logged in three days later, I found that all my historical trading records, profit data, and position records were gone. It said, "Data loading failed!" I contacted customer service, and they said, "Data loss occurred during the diagnosis process and cannot be restored at this time." After waiting a week, I contacted them again, and they said, "The data has been permanently deleted and cannot be retrieved."

FX2237336147

Verified

Vietnam

When I submitted a withdrawal request, the Vietnamese agent said, "The system detected financial transactions between your account and two relatives' accounts, making them 'linked risk accounts.' You must unlink those accounts and provide proof of unlinking, otherwise your withdrawal will fail review." Customer service also sent me a "linked account data report" with the following information: "Number of linked accounts: 2, high risk level." They threatened, "If you don't unlink within 10 days, your and your relatives' accounts will be frozen, and you won't be able to withdraw a penny of your principal!" I argued with them, and they said, "Either unlink or forgo the withdrawal; this is a platform data compliance requirement!" I asked to see the compliance terms, but they bluntly said, "These terms are internal documents and cannot be displayed publicly."

FX2209813047

Verified

Vietnam

Customer service used to send daily "data backtesting reports," claiming, "The platform backtested using the past five years' market data. This project has a 98% win rate, and even if you lose, there's 'loss compensation.'" They even sent a "backtested profit curve." But within two weeks, the project plummeted, and my 50,000 yuan investment was gone! I asked for "loss compensation," but customer service said, "The backtested data is historical data. The actual market fluctuates, so the compensation clause doesn't apply." I confronted them about their original promise of "compensation for market fluctuations," but they replied, "You misunderstood. Compensation only covers data errors, not market risks." I asked to see the original compensation clause, and they said, "The clause has been updated, and the old version is no longer valid." It's clearly a deliberate attempt to shift the blame!

FX4047416619

Verified

Vietnam

When I first submitted my withdrawal request, the Vietnamese customer service representative told me, "Your funds need to be transferred back from an overseas server. Cross-border data transfer requires a dedicated channel. After paying the channel fee, your funds will be credited to your account within 24 hours." They also sent me a screenshot of a failed data transfer review, labeled "Channel permissions not activated," and threatened me, "If you don't pay within five days, your data will be frozen and you won't be able to withdraw your principal!" After waiting three days, the withdrawal status was still "under review." I contacted customer service, and they said, "The channel traffic is insufficient, and I need to pay another 20,000 to upgrade the channel level." That's when I realized it was a scam! I asked for a refund of the channel fee, but they bluntly said, "The fee has been used to activate channel permissions and is non-refundable."

FX4105995121

Verified

Vietnam

CWG Markets is a "scam platform" that exploits Vietnamese traders. I traded there for five months, and my expectations went from high to zero, all due to the platform's outrageous slippage and unscrupulous tactics. On the 20th of last month, I placed a short order on the AUD/USD at 0.6580. The market was stable at the time, but after submitting the order, it was actually traded at 0.6624, a slippage of 44 points! Remember, compliant Vietnamese forex platforms typically experience slippage of no more than 8 points under similar market conditions. Even more devastating was that on the day the non-farm payroll data was released this month, I set a take-profit order on the USD/JPY at 140.20, expecting a profit of $1,200. Instead, it traded at 139.63, a slippage of 57 points. Not only did I not make any money, I ended up losing $800. I urge all Vietnamese traders to avoid platforms that exploit slippage and intimidate users.

kenny6049

Verified

India

Love the website, allows for smooth and easy access. They keep tight spreads and offer a wide range of instruments to trade from. Also, their customer service is always ready to help with any problem or challenge

Positive

08-21

nana2433

Verified

India

This broker scams it deducted profits from the account without justification for the action . And i have tried to reach them for restitution of my profits but there just saying still under process on live chat and on the emails there no longer reply. This broker is a scammer be alert otherwise you will lose your money!! Beware !

kasongo1248

Verified

India

I've added more proof, please approve. I made a deposit to my account and I wasn't credited, after fews I contacted the customer support and I was assured I'll be credited but they still didn't credit me, here's more proof

ghengis

Verified

India

CPI was straight forward on the analysis with implemented today, thank you CWG for giving me this opportunity!

Positive

08-15

cural

Verified

India

This broker scams it deducted profits from the account without justification for the action . And i have tried to reach them for restitution of my profits but there just saying still under process on live chat and on the emails there no longer reply. This broker is a scammer be alert otherwise you will lose your money!! Beware !

trae3120

Verified

India

This platform is a really good one. I love their customer service. It is friendly and quite reliable

Positive

08-15

guru925

Verified

India

Well i love the broker everything about it is very unique and the market analysis is always smooth, it would've been better if this broker has a trading bot though . I love the broker for real.

Positive

08-15

jeff296

Verified

India

Love the website, allows for smooth and easy access. They keep tight spreads and offer a wide range of instruments to trade from. Also, their customer service is always ready to help with any problem or challenge

Positive

08-15

vert4953

Verified

India

I submitted withdrawal request for 5 working days and still haven't arrived. this withdrawal is taking too long. the broker should do better