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Resolved
Serious slippage. It triggers stop loss when it does not reach the price
Object 
ZFX
Issue
Severe Slippage
Requirement
compensation
Amount
$10,000(USD)
Time
72day17hour
Mediation Progress
Hong Kong 2022-12-22
Resolved 
AWEN45751
AWEN45751Seychelles 2022-11-22
Reply ZFX
After checking we confirm that the slippage ranged in a reasonable scale and the withdrawal was processed normally.
Reply
Hong Kong 2022-10-11
Supplemental Materials AWEN45751
AWEN45751Name: Wen Peng'ao
Supplemental Materials
Hong Kong 2022-10-11
Reply 
WikiFX Mediation Center
WikiFX Mediation CenterDear customer, please submit the correct account name. Thank you for the cooperation.
Reply
Hong Kong 2022-10-11
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-10-11
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-10-10
Start Mediation AWEN45751 
AWEN4575120221007 Non-agricultural hedging order, 15 lots up and 15 lots down, since I stopped the loss at the same time, I should make money on this sell, I set the stop loss at 1711.23, I think the best point at that time was 1710.69, why? Just hit me to stop loss? I set my stop loss at 1780.40 for this buy, but I closed the position at 1704.66, slipping 4 points, which resulted in a negative $4,000 in my account! This is too pitiful, I should have made money. My friend also buys like this, but his sell stop loss is set at 1711.15, which is obviously less than mine, since he didn't hit the stop loss? Why is this? Does the person with more money let him blow up his position, and the person with less money let him develop silently? Please give me justice anyway
Start Mediation
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Serious slippage. The hedging platform plays tricks
China
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