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Resolved
The withdrawal is unavailable for one week
Object
USGFX USGFX
Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$1,000(USD)

Time

59day2hour

Mediation Progress
Resolved
TIANYUOUBA
Reply
USGFX
According to the inquiry of the withdrawal department on August 15th, this customer's withdrawal request has been remitted in the third-party acceptance list. Please confirm whether the customer's withdrawal has arrived.

Reply

Reply
USGFX
Our company has entered the state of independent supervision due to the ASIC license. And ASIC requires us to suspend deposits and withdrawals. In order to ensure customers' withdrawals available, we use Vanuatu's surplus to handle related matters. The company reiterates that it will ensure customers' withdrawals available. At present, it is still in the transition period and there is a delay in withdrawal. We are grateful for your understanding. This customer is expected to see available withdrawals next Tuesday (August 11) according to the estimated queuing sequence at the backstage. I am very sorry for the inconvenience caused to the customer.

Reply

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TIANYUOUBA
Albeit deduction on July 31, the withdrawal is yet to be received. The service kept fending off. Is it disappeared?

Start Mediation

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