MSG

luna9458

Unverified

Vietnam

I have attempted to withdraw four times, and each request has been denied.

VUONGTRUONGTHINH

Unverified

Vietnam

I have contacted support at cs@msgtrader.com, but no one has responded regarding the refusal of my withdrawal. My account balance is 20,972 USDT, and they are not allowing me to withdraw the funds.

FX1494005621

Unverified

Singapore

Really appreciate the low spreads and the high leverage, not to mention the light-speed trading. And kudos to them for making the deposit process hassle-free.

Positive

2024-05-15

FX1484831199

Unverified

Singapore

Various instruments, low spreads, and fast trades. Their account setup and daily updates are intuitive and informative. A good trading platform.

Positive

2024-04-26

Nguyễn Quang Huy8030

Unverified

Vietnam

Scam warning: MSG (Master Select Group) website: https://msgtrader.com Can't withdraw money, IB scam, the floor deletes player's account. My name is Nguyen Quang Huy, I have a friend named Thanh Tung ( admin of Zalo Group: Investing in billions) who contacted and advised me to buy the tool Take Propips trading management solutions for $300 with the condition of depositing money into the MSG platform (https://msgtrader.com/) to trade. At that time, I checked the MSG floor on WikiFX and saw that the score was still above 7 points, so I trusted it. Moreover, the account number to deposit money to buy tools is a company account that should be trusted. VTRADER INTERNATIONAL INVESTMENT - TRAINING JOINT STOCK COMPANYhttps://infodoanhnghiep.com/thong-tin/CONG-TY-CO-PHAN-DAU -TU-DAO-TAO-QUOC-TE-VTRADER-86210.Then I deposited $1000 into MSG and traded on January 9, 2024. By January 23, 2024, my account had a profit of more than $400. At that time, I made a withdrawal order but saw a refusal message. I made another withdrawal request of $200 and it was also rejected. I contacted the introducer but couldn't get in touch, and was removed from the Zalo group "Investing billions" I chatted with MSG support and it was ok. Notice that the payment gateway is under maintenance, please wait patiently. I waited until the next day to withdraw the money but it continued to be refused. Chat with support and you will be informed that you are contacting the referrer. But I cannot contact the referrer, one-way calls are blocked. At noon on January 25, 2024, I was able to contact the referrer. At this time, when I asked for support, they did not support or respond. He often said he was busy with work and couldn't answer the phone (actually blocking my calls). I have now officially confirmed that this is a fraudulent exchange. Can't withdraw when depositing, deleting the customer's account, or responding to support in a roundabout way, the floor says to contact the referrer, and the referrer says to contact the floor. Ace, please note that you should avoid participating in the MSG (Master Select Group) website: https://msgtrader.com. After a few hours, support said it was because the agent changed my login email. Support said they had changed my email and I could log in again. But when I logged back in, I saw that the money had been completely withdrawn from my account. There was no withdrawal recorded in the withdrawal history. Support told me to wait for them to check, but I waited and waited and didn't see anything. I have enough evidence to provide and verify that the floor is a scam.

FX1523875063

Unverified

Philippines

I recalled a trading episode involving the USD/JPY pair. Underpinned by MSG’s real-time trading signals and my market analysis, I placed a long order. Despite the occasional platform delay, the overall experience was not hampered as my trade was executed at the price level I intended. When it came time to withdraw my profits, MSG handled it fairly well, although the transfer speed was a bit more leisurely than some of its counterparts. While not a major concern, it's something that could certainly be improved. All in all, while I do appreciate MSG for its decent trading conditions and customer service, there are certain areas - spreading and withdrawal speed, where it could put some additional efforts to compete with other global forex brokers.

Positive

2023-11-30

Birdy200

Unverified

Malaysia

I remember being new to the platform and successfully executed my first trade within mere minutes of my account setup - the platform's layout has a smooth learning curve that's ideal for beginners like me. Also, their customer service is truly unmatched. On one occasion, I had difficulty with a deposit transaction late in the evening. Despite the late hour, their dedicated support team was available, resolving my issue swiftly and professionally, which spoke volumes about their commitment to customer satisfaction.

Positive

2023-11-28

鸠摩智

Unverified

Hong Kong

I can't withdraw money, and I can't contact customer service. It started last Monday. Does anyone know how to contact me?

kai2541

Unverified

Taiwan

I can’t trade for several days, customer service has no response, community manager has no response, and withdrawal has no response, no one can handle my withdrawal.

小鲤鱼

Unverified

Hong Kong

I have been on the platform for many years and I can be regarded as an old user, and trust in you. You are my first choice. Hope to give me an explanation. I can't get in touch right now. Hundreds of thousands fluctuate back and forth in the account and cannot do any transaction operations, and no one can be contacted for any reason. Think that other people's money is blown by the wind. Maxun is such a platform.

FX1714088702

Unverified

Hong Kong

Trading an order for eight hours but MSG Group does not give profits. Stay away from them. Trading an order for eight hours but MSG Group does not give profits. Stay away from us

Kelly3838

Unverified

Taiwan

I closed all positions on 2023/3/29 and applied for a withdrawal of USD 3,400. On April 4, 2023, MSG received an email saying that the withdrawal was not allowed due to transaction violations. But I don't have any violations, so I sent Line to ask customer service. The customer service consulted finance for many days without telling the reason. When I sent an email to support@magforex.com asking about withdrawal related issues, the email bounced back. Calling the customer service number on the official website again is also an empty number. On April 6, 2023, the customer service asked me to resubmit the withdrawal application. I applied again on April 6, 2023, and there is still no news on April 13, 2023. This kind of platform that does not allow customers to withdraw money should let everyone involved in the transaction know. Attach a screenshot and hope the platform can assist in the negotiation. If it still fails, I should go to the police to deal with it.

anny tang

Unverified

Taiwan

I was a simple netizen at the time, one day he said that he made a lot of money investing in virtual currency, and asked me if I would like to follow him to operate, but I refused at first, and finally invested 100,000 Taiwan dollars with him, and the result was a profit of 1 for the first time Ten thousand yuan. Later, I kept saying that if I invest a little more, I will make more profits, and I have repeatedly promised and sworn that I can fully withdraw the funds. When I want to withdraw the funds, I have to pay a 20% capital verification deposit. If If I don’t pay, I can’t withdraw money. Can I ask the official to help me deal with it now?

Kelly3838

Unverified

Taiwan

On March 30, 2023, I will close all positions and apply for a withdrawal of USD 3,400 (a total of USD 3,456 in the account). On the afternoon of April 4, 2023, I received a letter from MSG, claiming that my transaction violated the rules and I was unable to withdraw funds. I immediately asked the customer service line provided by MSG, and the customer service said that I needed to ask about finances. But as of this morning, there was no reply as to why the withdrawal was refused. Just keep saying need to wait for finance. The last time I refused to withdraw money made me wait for two weeks, and the reason given to me later was that Visa checked my transaction records. I asked if it would be impossible to deposit money with a credit card in the future. MSG said that it is also possible to deposit money with a credit card. This time I don't know why it said that my transaction was illegal. I also sent a letter to support@msgforex.com, and the letter still bounced back. The business phone number provided on the website is still empty.

Kelly3838

Unverified

Taiwan

On March 16, 2023, I applied for a withdrawal of USD 4,700, and on March 24, 2023, I still cannot get any status update of the withdrawal. Customer service keeps saying it's still under review. The customer service asked me to write to support@msgforex.com, but the letter could not be sent. The customer service said to help me pass it to the finance department, but there was no positive response. The phone number on the official website is empty.

谢家少爷《二》

Unverified

Singapore

It's really strange, this company seems to be very reliable, but I see a lot of people say it is a scam. I think if I didn't see the information on wikifx, I would be cheated.

Positive

2023-03-03

FX1714088702

Unverified

Hong Kong

No one cares, no one solves my problem. Fraud platform that cannot withdraw profit.

FX1714088702

Unverified

Hong Kong

I can’t withdraw money after making a profit. It’s been almost a year and no one has solved it or asked you. The customer service will not reply. Stay away from the platform

麦克8

Unverified

Hong Kong

I normally do trading trends in Maxun. No profit, garbage platform. If you make a profit, you are in violation of the rules. Stay away from this garbage platform

麦克8

Unverified

Hong Kong

I trade normally at MSG, but the platform does not withdraw the profit, and delete the transaction records and point. Fraud platform.

杰出青年

Unverified

Hong Kong

To be honest, I think the company's website looks quite attractive, but many people on wikifx complained about fraud. Some liars really can't be seen, you have to see what people say to find out their true colors.

Neutral

2022-12-13