Company Profile
Company Profile
Review summary
General Information & Regulation
Energya VM was founded in 2002 as an independent marketer. Energya VM belongs to the Villar Mir Group, one of the most important industrial groups in Spain. Energya VM offer producers all types of services related to the economic management of their electricity production. Since 2014, this company also offers representation service to renewable energy generators in Germany.
Services Offered
Enérgya VM, electricity and natural gas marketer, offers its clients different rates with different prices, conditions and discounts. In addition, it offers you a series of optional maintenance services
Maintenance Services
Enérgya VM offers its clients a series of maintenance services that they can optionally contract together with their electricity or natural gas contracts.
Payment protection insurance:
The protection service payments Energya VM is free to the user and covers the client for any accident that prevents you deal with paying their utility bills or natural gas.
With this service, the user will be covered in situations such as an accident, unemployment, incapacity for work, hospitalization or death by accident.
ON Home assistance:
With ON Home Assistance, the client will have the necessary assistance and advice in the event of any incident at home. This service includes different areas such as:
Emergency service: covers the main failures of plumbing, locksmith, electricity and glassware. Given the urgent notice, the company will take less than three hours to respond. The first three hours of labor are free and covers up to € 150 per year in materials.
Handyman Service: This is a home DIY service that covers small repairs. The technician's displacement is free and the user will have three hours of free labor per year.
Assistance in repair and maintenance: with this service, the client will have access to more than 30 specialized associations for the repair and maintenance of the home.
Computer assistance: advice and computer assistance from a team of computer technicians.
Legal advice: the client will receive complete free legal advice by telephone.
Telephone medical guidance: access to medical advice by telephone.
Appeal of fines: the legal assistance of the company will be in charge of managing the administrative procedures on traffic sanctions.
ON Gas:
With this service, the user will always have his natural gas installation ready. ON Gas de Enérgya VM covers the biannual inspection of the boiler and all the elements of the gas installation and is responsible for the repair of any possible breakdowns detected during the inspection.
ON Gas also includes a repair service for breakdowns in the individual gas, boiler, heater or heating circuit installation. The technician will go to the house in less than 24 hours.
Energya VM Rates
Enérgya VM, as a marketer of electricity and natural gas, offers its domestic customers an electricity tariff and a natural gas tariff with a fixed price for 12 months
Online Light Formula
Enérgya VM offers its customers a single electricity rate: Formula Luz Online . This offer establishes a fixed price for the term of consumption for 12 months and a 10% discount for the same term.
The Formula Luz Online rate offers a 100% renewable energy.Its contracting and management can only be done online and it is associated with the electronic invoicing service, so that users can consult their Enérgya VM invoices through the company's customer area.
Online Gas Formula
Enérgya VM also offers a single rate for natural gas: Formula Gas Online. With this offer, available for access rates 3.1 and 3.2, the user will be able to save on their gas bill, since the company establishes a 10% discount on the consumption term.
Customer Service
The Energya VM customer support can be reached through telephone: 900 30 61 30 and email: atcliente@energyavm.es. Customer Service Schedule: Monday to Friday, 24 hours a day.
