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MY027
Hong Kong
Unable to withdraw funds, the official has run away.
Exposure
2024-11-02
FX2273017097
Japan
Since around February 2024, I have been making withdrawal requests and have been exchanging emails several times. At the stage of June, I was told that the bank card would be ready within the next two weeks, and I have been waiting for it to be completed so that I can make the withdrawal. However, I have not received any contact, and despite reaching out multiple times afterwards, I have been completely ignored. In the midst of this, I tried to log in yesterday after a long time, but a message appeared saying that there is no account information, and I was unable to log in. (By the way, I am certain that there is no mistake in the login information as it is managed in Excel, etc.) I also tried to inquire about the situation of not being able to log in through the help, but that has also been ignored, and there is still no reply. Adrian Leong Ik (leongik.raiden@outlook.com) Although he seems to be in charge, he has been completely ignored since the email in June. For those who cannot make withdrawals, it would be a good idea to check if you can log in to your My Page.
Exposure
2024-07-31
大山8056
Hong Kong
Since January, I have been unable to withdraw funds. Every month, the time keeps changing, and they just avoid it. I request the platform's assistance in withdrawing funds.
Exposure
2024-07-07
Kenrry
Egypt
Ridder Trader offers competitive minimum spreads, which is great for cost-conscious traders. Plus, their customer service team is responsive and helpful, making it easy to get assistance when needed. Overall, I'm pleased with my experience so far.
Positive
2024-07-10
hold on to
Nigeria
I'm a new member at Ridder Trader. Today I encountered a problem with my trading live account. So, I connected to live chat and connected with Erasmia. She made service for me very respectfully and best. Accordingly, I am happy with your live chat service. Thank you guys
Positive
2024-05-29
Larance Chris
Australia
Two months in after signing up through a friend's referral, I'm happy with the platform. They offer zero-pip spreads on forex, along with commodities (like gold and USOIL) and indices (though I only trade Nasdaq 100). My mentor always says focus is key - trading everything isn't the path to success!
Positive
2024-05-08
L33724
South Africa
Your transaction delay because i made a transaction sometime ago it was processed within 23 working days why????
Neutral
2024-04-26
小海螺
Hong Kong
Trading stopped in April and I applied for withdrawal. Sometimes it is said that it will be a month, and sometimes it is said that there is no specific time. Now the call says it will take 3 to 6 months. Speechless! There was no announcement before the suspension of trading. There is no explanation, and no hope for the withdrawal...
Exposure
2024-04-25
大山8056
Hong Kong
I haven’t been able to withdraw money from January to now. The rules are constantly changing, including asset packages and listings, for various reasons. All withdrawals were canceled in the background, and there was still no news about the asset package. The principal will be locked for 180 days. Please deal with it.
Exposure
2024-04-18
大山8056
Hong Kong
I haven't been able to withdraw funds since January. The company said it would be back to normal after Chinese New Year. They asked me to wait until March. In March, I still couldn't withdraw money. They made an asset package in April, but it hasn't been done yet. It keeps changing and no accurate time. Please help me withdraw money.
Exposure
2024-04-17