Since around February 2024, I have been making withdrawal requests and have been exchanging emails several times. At the stage of June, I was told that the bank card would be ready within the next two weeks, and I have been waiting for it to be completed so that I can make the withdrawal. However, I have not received any contact, and despite reaching out multiple times afterwards, I have been completely ignored. In the midst of this, I tried to log in yesterday after a long time, but a message appeared saying that there is no account information, and I was unable to log in. (By the way, I am certain that there is no mistake in the login information as it is managed in Excel, etc.) I also tried to inquire about the situation of not being able to log in through the help, but that has also been ignored, and there is still no reply. Adrian Leong Ik (leongik.raiden@outlook.com) Although he seems to be in charge, he has been completely ignored since the email in June. For those who cannot make withdrawals, it would be a good idea to check if you can log in to your My Page.