我是Pepperstone拉丁美洲的零售客戶（帳戶 #4300*****).。在數週內，我經歷了三個嚴重問題：
1. 確認的內部錯誤：2026年5月25日，我在XRPUSD、US500和XAUUSD上的止損和止盈訂單被拒絕，訊息為「內部錯誤。請聯繫您的客戶經理。」由於Pepperstone自身的系統故障，我的持倉失去了停損/止盈保護。
2. 未執行訂單：在BTCUSD、SOLUSD和ETHUSD上的活躍買入限價訂單，具有足夠的保證金，儘管價格達到進場水準，卻從未執行。
3. 蓄意延誤：我在2026年5月25日透過電子郵件、WhatsApp和我的商業顧問Luis報告了這一切（工單 #06828949)。21天後，他們僅回覆了一個次要的DOGE範例，完全忽略了主要案例。
我的顧問Luis在書面中承認：「este tema se escapa de mis manos」（這超出了我的掌控）。
我現在已升級至巴哈馬證券委員會（SCB），地址為ecompl
原文
Unexecuted orders, internal system errors, 21-day
I am a retail client of Pepperstone Latin America (account #4300*****). Over several weeks I experienced three serious issues:
1. CONFIRMED INTERNAL ERRORS: On May 25, 2026, my Stop Loss and Take Profit orders on XRPUSD, US500, and XAUUSD were rejected with the message "Internal error. Please contact your account manager." My positions were left without SL/TP protection due to Pepperstone's own system failure.
2. UNEXECUTED ORDERS: Active Buy Limit orders on BTCUSD, SOLUSD, and ETHUSD with sufficient margin were never executed despite price reaching entry levels.
3. DELIBERATE DELAY: I reported all of this on May 25, 2026 (ticket #06828949) through email, WhatsApp, and my commercial advisor Luis. After 21 days they responded addressing only a secondary DOGE example, completely ignoring the primary cases.
My advisor Luis admitted in writing: "este tema se escapa de mis manos" (this is beyond my hands).
I have now escalated to the Securities Commission of The Bahamas (SCB) at ecompl
未執行訂單、內部系統錯誤、21天
爆料
原文
Unexecuted orders, internal system errors, 21-day
I am a retail client of Pepperstone Latin America (account #4300*****). Over several weeks I experienced three serious issues: 1. CONFIRMED INTERNAL ERRORS: On May 25, 2026, my Stop Loss and Take Profit orders on XRPUSD, US500, and XAUUSD were rejected with the message "Internal error. Please contact your account manager." My positions were left without SL/TP protection due to Pepperstone's own system failure. 2. UNEXECUTED ORDERS: Active Buy Limit orders on BTCUSD, SOLUSD, and ETHUSD with sufficient margin were never executed despite price reaching entry levels. 3. DELIBERATE DELAY: I reported all of this on May 25, 2026 (ticket #06828949) through email, WhatsApp, and my commercial advisor Luis. After 21 days they responded addressing only a secondary DOGE example, completely ignoring the primary cases. My advisor Luis admitted in writing: "este tema se escapa de mis manos" (this is beyond my hands). I have now escalated to the Securities Commission of The Bahamas (SCB) at ecompl
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