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FX2893102567
1年內
已驗證

爆料

我真係黑仔到爆,信咗EBC平台嘅大話!你哋泰國團隊連基本數據準確性都維持唔到。前幾日,我明明跟足你哋嘅黃金交易策略,個平台顯示明確嘅買入訊號,我仲反覆確認咗幾次!點知第二日起身,發現你哋平台嘅數據同實際市況相差成幾十點,當場嚇到呆咗!我手忙腳亂去查記錄,先發現原來你哋泰國技術員將買入訊號錯標成賣出,搞到我蝕咗超過兩萬蚊美金!我搵客服理論,點知你哋泰國團隊當冇件事,唔單止唔肯認錯,仲倒打一耙。收天價費用但提供漏洞百出嘅數據,連方向都扭曲埋。你哋泰國團隊完全冇道德操守可言,既不專業又冇品!

原文

I'm so unlucky I fell for the EBC platform's lies! Your Thai team can't even maintain basic data accuracy. A few days ago, I followed your gold trading strategy exactly as it was supposed to. It showed a clear bullish signal, and I even double-checked it several times! The next day, I woke up and was stunned to find your platform's data was dozens of points off from the actual market conditions! I scrambled to check the records, only to discover that your Thai technicians had mistakenly marked a bullish signal as a bearish one, costing me over $20,000! I confronted customer service, but your Thai team acted as if it had nothing to do with me. Not only did they refuse to admit their mistake, they even turned against me. They charged exorbitant fees while providing data riddled with flaws and even distorted direction. Your Thai team has absolutely no moral composure at all. They're both unprofessional and unethical!

2天前

泰國

誘導欺詐

來自EBC的官方回復

Dear Valued Client, Thank you for bringing this matter to our attention. We take your concerns very seriously and sincerely apologize for any inappropriate remarks made by our customer service team. To assist you further, we kindly ask you to provide screenshots of your chat with customer service. Additionally, please send the website link where you registered your account to the EBC customer support email, along with your trading account number, order number, and trading logs. Once we receive this information, we will promptly escalate your case to the relevant department for investigation. Thank you for your understanding and cooperation.

原文

Dear Valued Client, Thank you for bringing this matter to our attention. We take your concerns very seriously and sincerely apologize for any inappropriate remarks made by our customer service team. To assist you further, we kindly ask you to provide screenshots of your chat with customer service. Additionally, please send the website link where you registered your account to the EBC customer support email, along with your trading account number, order number, and trading logs. Once we receive this information, we will promptly escalate your case to the relevant department for investigation. Thank you for your understanding and cooperation.

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