Problem with AxiTrader

Someone has scammed my account and stolen my money. I reported approximately 20 minutes later to the company about this they put restriction onto my account on 22nd of May and still waiting for the results of investigation and the restrictions is going on and no one is helping me to withdraw the rest of the money from my account to my original binance account. I don't know what they are investigating but the thing is security is too poor in this company hope that they will return to my emails and will so the problem when they solve it I will share it here also the solution and the time period