최근에 CXM을 사용해 봤는데, 호불호가 갈리는 것 같아요. 플랫폼은 부드럽고 거래는 꽤 빠르네요. 하지만 고객 지원은 때로는 잘 되고, 때로는 로봇과 대화하는 것 같은 느낌이 들어요. 전체적으로 괜찮지만, 조금 더 일관성이 필요해 보여요.
원문
CXM Review: Swift Platform, Inconsistent Customer Support
Tried out CXM recently, and it's a mixed bag. The platform is smooth, and transactions are pretty quick. Customer support, though, can be hit or miss. Sometimes they're on it, other times it feels like you're talking to a robot. Overall, decent, but could use a bit more consistency.
CXM 리뷰: 신속한 플랫폼, 일관되지 않은 고객 지원
중간 평가
원문
CXM Review: Swift Platform, Inconsistent Customer Support
Tried out CXM recently, and it's a mixed bag. The platform is smooth, and transactions are pretty quick. Customer support, though, can be hit or miss. Sometimes they're on it, other times it feels like you're talking to a robot. Overall, decent, but could use a bit more consistency.
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