저는 LiteFinance에 공식적인 불만을 제기합니다。
2026년 7월 14일 서버 시간 15:58–16:02에 저는 XAUUSD에서 4034.23에 매도 포지션을 열었으며스톱 로스을 4037.13으로 설정했습니다. 갑작스러운 가격 급등(~4030에서 4095)으로 인해 제 거래는 4087.99에 마감되었으며, 이로 인해 0.01 로트 포지션에서스톱 로스로부터 50.86달러의슬리피지이 발생했습니다.
저는 LiteFinance로부터 공식 일일 확인 명세서를 받았으며, 여기에는 제스톱 로스이 거래 항목 옆에 [sl 4037.13]으로 명확히 기록되어 있습니다. 이러한 명확한 기록에도 불구하고, 거래는 제가 지정한스톱 로스수준에서 실행되지 않았습니다.
지원팀에 연락했을 때, 그들은 CPI 뉴스 발표 탓으로 돌렸습니다. 저는 CPI 뉴스가 실제로 그 시간에 발표되었음을 확인했습니다(BabyPips의 증거 첨부). 그러나 마이크로 로트(0.01)에서 50달러 이상의슬리피지은 과도하며 정상적인 시장 상황을 훨씬 벗어납니다.
저는 LiteFinance에 마감 가격을 원래스톱 로스수준(4037.13)으로 조정하거나 50.86 USD의 초과 손실을 보상해 줄 것을 요청합니다.
원문
Excessive Slippage on XAUUSD
I am filing a formal complaint against LiteFinance。
On July 14, 2026, at 15:58–16:02 Server Time, I opened a Sell position on XAUUSD at 4034.23 with a Stop Loss set at 4037.13. Due to a sudden price spike (from ~4030 to 4095), my trade was closed at 4087.99 – resulting in a slippage of 50.86 dollars from my Stop Loss on a 0.01 lot position.
I received an official Daily Confirmation statement from LiteFinance where my Stop Loss is clearly recorded as [sl 4037.13] next to the trade entry. Despite this clear record, the trade was not executed at my specified Stop Loss level.
When I contacted support, they blamed it on the CPI news release. I have confirmed that the CPI news was indeed released at that time (evidence from BabyPips attached). However, a slippage of 50+ dollars on a micro lot (0.01) is excessive and far beyond normal market conditions.
I request that LiteFinance adjust the closing price to my original Stop Loss level (4037.13) or compensate the excess loss of 50.86 USD.
XAUUSD에 대한 과도한슬리피지
신고
원문
Excessive Slippage on XAUUSD
I am filing a formal complaint against LiteFinance。 On July 14, 2026, at 15:58–16:02 Server Time, I opened a Sell position on XAUUSD at 4034.23 with a Stop Loss set at 4037.13. Due to a sudden price spike (from ~4030 to 4095), my trade was closed at 4087.99 – resulting in a slippage of 50.86 dollars from my Stop Loss on a 0.01 lot position. I received an official Daily Confirmation statement from LiteFinance where my Stop Loss is clearly recorded as [sl 4037.13] next to the trade entry. Despite this clear record, the trade was not executed at my specified Stop Loss level. When I contacted support, they blamed it on the CPI news release. I have confirmed that the CPI news was indeed released at that time (evidence from BabyPips attached). However, a slippage of 50+ dollars on a micro lot (0.01) is excessive and far beyond normal market conditions. I request that LiteFinance adjust the closing price to my original Stop Loss level (4037.13) or compensate the excess loss of 50.86 USD.
미국
이번주 댓글 수 제일 많음
brillant capital
TRADONA MARKETS
Axi
EE TRADE
ITB
XS
NCE
LOYAL PRIMUS
GLOBAL FUTURES SERVICES
Lite Finance
더 보기
WikiFX APP을 다운로드해 보세요!
Download on the
WikiFX (Global)
Download on the
WikiFX (Hong Kong)
Download on the
Google Play
Download Apk
WikiFX Ultra（80M）
Download Apk
WikiFX Mini（20M）