13일부터 2번의 입금을 했으며, 하나는 취소되었고 다른 하나는 성공했습니다. 취소된 돈은 환불되지 않았으며, 업데이트를 위해 여러 이메일을 보냈지만 팀으로부터 답장이 없습니다. 몇 달 동안 기다렸으며, 말레이시아 은행에 신고하기 위해 이메일을 보낸 후에는 환불 입금이 즉시 실행되었으며, 재무팀으로부터 사과는 없었습니다. 많은 증거가 있지만, 보여주기 귀찮아서 그냥 30달러만 환불 받기 위해 수개월 동안 조사하려 하지 않았으며, 권한에 신고하기 전까지는 조치를 취하지 않을 것입니다... 그들은 어떠한 조치도 취하지 않을 것이며, 인출이나 환불과 관련된 작업 태도에 주의하십시오. 사용자 친화적인 앱을 가지고 있지만, 재무팀의 작업 태도는 정말 실망스럽습니다...
원문
Deposit Non refunded and slow email response
make 2 deposit since 13th September, cancelled one and another success. the cancelled money is not refunded to me, sent several emails for updated but no reply from the team. waiting for months and after sent an email for report them to Bank Negara Malaysia, the refund deposit is immediate execute and no apologise from the finance team. there is so many evidence but lazy to show out, very pissed off for just refund a 30usd but take months for them to investigate and not even want to take action until we gonna report to authority...they will not take any action, just beware of this broker on their working attitude with comes to withdrawal or refund. they have a user friendly apps but the finance team working attitude really disappointed...
입금 환불 불가 및 이메일 응답이 느립니다
신고
원문
Deposit Non refunded and slow email response
make 2 deposit since 13th September, cancelled one and another success. the cancelled money is not refunded to me, sent several emails for updated but no reply from the team. waiting for months and after sent an email for report them to Bank Negara Malaysia, the refund deposit is immediate execute and no apologise from the finance team. there is so many evidence but lazy to show out, very pissed off for just refund a 30usd but take months for them to investigate and not even want to take action until we gonna report to authority...they will not take any action, just beware of this broker on their working attitude with comes to withdrawal or refund. they have a user friendly apps but the finance team working attitude really disappointed...
말레이시아
자금을 인출할 수 없습니다.
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