People beware of this company!!! I submitted a withdrawal request of a thousand euros, then I see that I only get 500 credited to my account the next business day.
When I ask for the other 500, they all send me ARN codes and tell me to go to my bank with it to find out where the money went. This while they are supposed to do this and while my bank says they cannot trace where the money is at all through the codes, as the payment was made by Vantage and not by my bank. Depositing through this company is very easy, but withdrawals? Ho but. I have been waiting two weeks for my money and they only come up with the same answers over and over again: that the money would have been sent. But whether it arrived does not seem to matter with this company. 0 stars!
원문
Withdrawals do not arrive !!!!
People beware of this company!!! I submitted a withdrawal request of a thousand euros, then I see that I only get 500 credited to my account the next business day.
When I ask for the other 500, they all send me ARN codes and tell me to go to my bank with it to find out where the money went. This while they are supposed to do this and while my bank says they cannot trace where the money is at all through the codes, as the payment was made by Vantage and not by my bank. Depositing through this company is very easy, but withdrawals? Ho but. I have been waiting two weeks for my money and they only come up with the same answers over and over again: that the money would have been sent. But whether it arrived does not seem to matter with this company. 0 stars!
2023-09-23
네덜란드
출금 불가
Vantage에서 온 공식 답변
사용자님께,
피드백을 남겨주셔서 감사합니다. 저희와 함께 불만족스러운 경험을 하셨다는 사실을 듣고 안타깝게 생각합니다.
사용자님의 상황에 대해 더 자세히 알아보고 문제를 해결하는 데 도움을 드리고자 합니다. 그러나 제공해주신 정보로는 사용자님의 사례를 찾을 수 없었습니다.
따라서, 직접 이메일로 연락 주시기를 따뜻하게 권해드립니다.
좋은 하루 되세요,
Vantage
원문
Dear User,
Thank you for taking the time to leave us with your feedback and we are sorry to hear that you have had a less than satisfactory experience with us.
We would like to learn more about your situation so we may assist to resolve the issues you face. However, we were unable to locate your case based off this information you have provided.
As such, we warmly invite you to contact us directly via email.
Kind regards,
Vantage
Withdrawals do not arrive !!!!
신고
원문
Withdrawals do not arrive !!!!
People beware of this company!!! I submitted a withdrawal request of a thousand euros, then I see that I only get 500 credited to my account the next business day. When I ask for the other 500, they all send me ARN codes and tell me to go to my bank with it to find out where the money went. This while they are supposed to do this and while my bank says they cannot trace where the money is at all through the codes, as the payment was made by Vantage and not by my bank. Depositing through this company is very easy, but withdrawals? Ho but. I have been waiting two weeks for my money and they only come up with the same answers over and over again: that the money would have been sent. But whether it arrived does not seem to matter with this company. 0 stars!
네덜란드
Vantage에서 온 공식 답변
원문
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