意図的な重大な価格変動-Exness権利保護センター

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解決済み

意図的な重大な価格変動

対象

Exness

問題

酷いスリッページ

リクエスト

補償

金額

$700(USD)

時間

16日4時間

調停進捗

ベトナム 2024-01-11

ユーザーの確認後に解決

Tuấn Trần7114

ベトナム 2024-01-10

補足資料

Tuấn Trần7114

They just replied me like this and I received a lot of similar emails. and waited a very long time

補足資料

ベトナム 2024-01-10

補足資料

Tuấn Trần7114

I sent very detailed information about my account to the 24h support team. And send an email to support@exness.com Not supported at all. Just told me to wait and got no other answer. The problem is that the broker's price slippage blew up my account and I want compensation. Vietnam's support team works irresponsibly. They just answer to get over it. At the same time but each exchange has a different price, I have full evidence

補足資料

ベトナム 2024-01-10

補足資料

Tuấn Trần7114

Tôi đã gửi thông tin rất chi tiết về tài khoản của tôi cho nhóm hỗ trợ 24h . Và email đến support@exness.com Đều không được hỗ trợ . Chỉ nói tôi đợi và không thấy câu trả lời nào khác . Vấn đề là sàn làm giá cháy tài khoản của tôi và tôi muốn được đền bù số tiền tôi bị cháy .

補足資料

キプロス 2024-01-09

応答

Exness

Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

応答

ベトナム 2023-12-26

補足資料

Tuấn Trần7114

tôi muốn được đền bù khoản thiệt hại do sàn gian lận