My Case is: Problems with IQOption started in the late December 2016 when I had some issues with latency in order execution and impossibility to close early an option. As a result, the amount of $100 was lost.
After several talks with my account manager and sending some proves, he managed to recover just around $40. I was assured that problems have been resolved as well. Because of this, I didn't find any reason to complain officially.
Unfortunately, the same problems occured on 23 March 2017
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My Case is: Problems with IQOption started in the late December 2016 when I had some issues with latency in order execution and impossibility to close early an option. As a result, the amount of $100 was lost. After several talks with my account manager and sending some proves, he managed to recover just around $40. I was assured that problems have been resolved as well. Because of this, I didn't find any reason to complain officially. Unfortunately, the same problems occured on 23 March 2017
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