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From my experience with financial institutions similar to GMCU, making an initial withdrawal often requires you to satisfy a set of standard identity and account verification steps. Given GMCU operates as a credit union that focuses on traditional banking services—like personal accounts, term deposits, and loans, not specialized trading—it’s reasonable to expect that their withdrawal procedures are likely driven by compliance with Australian regulatory norms rather than forex brokerage practices. For my first withdrawal at such institutions, I typically need to present government-issued photo identification—such as a passport or driver’s license—to confirm my identity. Proof of address, like a recent utility bill or bank statement, is also commonly requested. Additionally, if the withdrawal is to a new or external bank account, I’ve often had to provide the details of that external account and may be asked for supporting evidence (like a statement) linking me as the account holder. The documentation requirements stem from anti-money laundering (AML) and “know your customer” (KYC) obligations, which are standard for Australian entities registered with ASIC. For me, these steps—while potentially time-consuming—serve an important function in protecting both the client and the institution. It’s important to note GMCU’s regulatory status is flagged as “Exceeded,” which may increase documentation scrutiny. In my cautious view, I wouldn’t hesitate to reach out directly to GMCU’s support for precise withdrawal instructions to ensure full compliance and avoid unnecessary delays. That caution is key, given the regulatory signals and feedback on their responsiveness.