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In my experience as a trader with various brokers, whenever I prepare for my first withdrawal from a regulated institution like CAPITAL in Hong Kong, I put extra care into gathering proper documentation. Given CAPITAL’s long history and SFC regulation, adhering to robust verification and compliance processes is expected. Typically, I make sure my identity and source of funds are clearly documented, as anti-money laundering (AML) standards in Hong Kong are stringent. For a first withdrawal, I always have a government-issued photo ID—like a passport or Hong Kong identity card—ready, alongside a recent proof of address document, such as a utility bill or bank statement no older than three months. If my deposit or account funding involved third-party channels or multiple currencies, I’d expect CAPITAL to request supporting details to clarify the source. From what I know, since CAPITAL only processes withdrawals via check or wire transfer and does not support anonymous or third-party withdrawals for checks, they are likely to be cautious. I would ensure my bank details are accurate and match my account registration information. Taking these steps not only aligns with industry standards but also helps avoid unnecessary delays. While I haven’t seen specifics outlined by CAPITAL for document requirements, my experience tells me to be prepared with this basic set. If there is any ambiguity, contacting their customer support—given their published phone and email—is always my backup plan. I prefer to err on the side of caution and maintain full transparency to ensure my withdrawal is processed smoothly and within compliance.