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In my experience with Freedom24, I’ve found a few aspects that traders like myself should approach with measured expectations, particularly regarding platform reliability and customer support. The broker is regulated by the Cyprus Securities and Exchange Commission and offers a self-developed web platform and mobile app, rather than the widely used MT4 or MT5 platforms. For me, this distinction matters—while the platform’s functions seem comprehensive, I have occasionally noticed less mature features compared to the industry benchmarks set by MT4/MT5, especially in terms of advanced charting and order execution flexibility. These differences haven’t been critical barriers, but in volatile market conditions, even small execution lags can affect trading outcomes. As for customer support, Freedom24’s communication channels are clear—they provide an office address and maintain active social channels. However, I’ve found response times to be somewhat inconsistent, which can be problematic when timely assistance is needed for account or technical issues. I also place a premium on transparent policies, and the lack of clearly stated deposit or withdrawal fees and requirements compels me to keep my position sizes and transfer activity conservative. Overall, while Freedom24 operates under credible regulation and offers a diverse range of trading instruments, I advise fellow traders to approach its proprietary platform and support channels carefully, particularly if transitioning from more established retail brokers.