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Based on my experience as a forex trader, whenever I prepare for an initial withdrawal with a regulated EU broker such as GRANDIS SECURITIES, I am very cautious to ensure my documentation is complete. While specific withdrawal requirements are not directly outlined in the broker’s available information, EU-regulated firms under CySEC—like GRANDIS SECURITIES—almost always require proof of identity and address before processing any withdrawal. This is a standard compliance practice to adhere to anti-money laundering laws. In my own withdrawals with similar brokers, I have been asked to submit clear copies of a government-issued photo ID, such as a passport or national ID card, as well as an up-to-date proof of address—typically a bank statement or utility bill dated within the last three months. Sometimes, depending on funding method, confirmation of the deposit source (like a screenshot or bank statement showing the initial transfer) might also be requested. Ultimately, I wouldn’t proceed with withdrawals until I receive direct confirmation and guidance from the broker’s customer support about exactly which documents to provide. With GRANDIS SECURITIES, given that there appear to be gaps in transparency and their support is not 24/7, I would proceed carefully and keep thorough records of all my communications and submitted paperwork for additional security. For me, this extra layer of caution is critical when dealing with any broker, even those that are licensed.