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In my experience with CANDEAL, I've found their platform to be tailored primarily for fixed income and OTC derivative markets within Canada. The CanDeal Evolution platform offers a robust structure for electronic trading and record-keeping, which is reassuring from a compliance and audit-trail perspective. While I appreciate the platform’s transparency and regulatory oversight under CIRO, it's important for traders like myself to recognize its limitations as well. Since their customer support hours are limited to weekdays and specific business hours, I've occasionally encountered delays when I needed urgent assistance outside those times. This could be inconvenient if market or technical issues arise late in the evening or during early mornings. However, when I did connect with their support, I found their responses to be detailed and professional, though not always immediate. Regarding platform reliability, my sessions were generally stable, but as with any electronic marketplace, I advise maintaining a cautious approach. I haven’t personally experienced outages, yet given the moderate risk and the broker’s “medium potential risk” label, I always keep contingency measures in place. This habit is crucial, especially given CANDEAL’s focus on more institutional instruments rather than retail forex. Ultimately, for me, CANDEAL has been reliable within its niche, but traders should be aware of the outlined constraints and adjust expectations accordingly.