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In my experience trading with CENTRAL, I approached their services with cautious optimism, given their reputation in Hong Kong’s financial sector and their broad menu of securities services. I appreciated the variety of deposit and withdrawal channels, but I remain mindful of details that could affect the reliability and trustworthiness of any broker, especially with those holding a complex or unclear regulatory status. One area of concern for me arises from the firm’s regulatory background. Though CENTRAL is regulated by the Hong Kong SFC for dealing in securities, the “Exceeded” status on their securities license is not fully explained. Additionally, their license for futures contracts has been revoked, which raises prudent questions about operational oversight. This ambiguity is significant, as regulatory clarity is central to my confidence when entrusting funds or executing trades. As for customer service, my personal interactions were generally responsive, and I found channels such as email and phone to be effective. However, there are mixed user experiences—while some traders quickly received helpful support, others reported issues related to withdrawals. I believe this inconsistency warrants caution, particularly if you prioritize seamless support when managing your trading account. I have not experienced outright platform failures, but given the high potential risk ratings and murky regulatory descriptions, I treat platform reliability with care. For me, these factors signal the need to monitor account security closely and to keep withdrawal requests and balances modest compared to brokers with more transparent credentials.