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Domande e risposte Wiki

Withdrawals do not arrive !!!!

Miran
3-5 anni
Non verificato

Esposizione

People beware of this company!!! I submitted a withdrawal request of a thousand euros, then I see that I only get 500 credited to my account the next business day. When I ask for the other 500, they all send me ARN codes and tell me to go to my bank with it to find out where the money went. This while they are supposed to do this and while my bank says they cannot trace where the money is at all through the codes, as the payment was made by Vantage and not by my bank. Depositing through this company is very easy, but withdrawals? Ho but. I have been waiting two weeks for my money and they only come up with the same answers over and over again: that the money would have been sent. But whether it arrived does not seem to matter with this company. 0 stars!

Originale

Withdrawals do not arrive !!!!

People beware of this company!!! I submitted a withdrawal request of a thousand euros, then I see that I only get 500 credited to my account the next business day. When I ask for the other 500, they all send me ARN codes and tell me to go to my bank with it to find out where the money went. This while they are supposed to do this and while my bank says they cannot trace where the money is at all through the codes, as the payment was made by Vantage and not by my bank. Depositing through this company is very easy, but withdrawals? Ho but. I have been waiting two weeks for my money and they only come up with the same answers over and over again: that the money would have been sent. But whether it arrived does not seem to matter with this company. 0 stars!

2023-09-23

Paesi Bassi

Impossibile prelevare

Risposta ufficiale da Vantage

Gentile utente, Grazie per aver dedicato del tempo a lasciarci il tuo feedback e ci dispiace sentire che hai avuto un'esperienza meno che soddisfacente con noi. Vorremmo saperne di più sulla tua situazione in modo da poterti aiutare a risolvere i problemi che incontri. Tuttavia, non siamo riusciti a individuare il tuo caso in base alle informazioni che hai fornito. Pertanto, ti invitiamo calorosamente a contattarci direttamente via email. Cordiali saluti, Vantage

Originale

Dear User, Thank you for taking the time to leave us with your feedback and we are sorry to hear that you have had a less than satisfactory experience with us. We would like to learn more about your situation so we may assist to resolve the issues you face. However, we were unable to locate your case based off this information you have provided. As such, we warmly invite you to contact us directly via email. Kind regards, Vantage
Vantage
VANTAGE GLOBAL PRIME PTY LTD
https://en.vantage-markets.com/
8.82
Punteggio
Conto ECN 10-15 anniRegolamentato in AustraliaRegolamentato in Regno UnitoRegolamentato in Sud AfricaRegolamentato in Isole CaymanRegolamentato in VanuatuCreatore di mercato (MM)Elaborazione diretta (STP)Licenza Forex al dettaglioRappresentante designato (AR)Etichetta principale MT4Etichetta principale MT5AutoricercaEsposizione globale
8.82
Punteggio

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