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Q&A de Wiki

Withdrawals do not arrive !!!!

Miran
3-5 años
Inconfirmado

Exposición

People beware of this company!!! I submitted a withdrawal request of a thousand euros, then I see that I only get 500 credited to my account the next business day. When I ask for the other 500, they all send me ARN codes and tell me to go to my bank with it to find out where the money went. This while they are supposed to do this and while my bank says they cannot trace where the money is at all through the codes, as the payment was made by Vantage and not by my bank. Depositing through this company is very easy, but withdrawals? Ho but. I have been waiting two weeks for my money and they only come up with the same answers over and over again: that the money would have been sent. But whether it arrived does not seem to matter with this company. 0 stars!

Texto original

Withdrawals do not arrive !!!!

People beware of this company!!! I submitted a withdrawal request of a thousand euros, then I see that I only get 500 credited to my account the next business day. When I ask for the other 500, they all send me ARN codes and tell me to go to my bank with it to find out where the money went. This while they are supposed to do this and while my bank says they cannot trace where the money is at all through the codes, as the payment was made by Vantage and not by my bank. Depositing through this company is very easy, but withdrawals? Ho but. I have been waiting two weeks for my money and they only come up with the same answers over and over again: that the money would have been sent. But whether it arrived does not seem to matter with this company. 0 stars!

2023-09-23

Países Bajos

Incapacidad de retiro

Respuesta del Vantage oficial

Estimado Usuario, Gracias por tomarse el tiempo para dejarnos sus comentarios y lamentamos saber que ha tenido una experiencia menos que satisfactoria con nosotros. Nos gustaría conocer más sobre su situación para poder ayudar a resolver los problemas que enfrenta. Sin embargo, no pudimos localizar su caso en base a la información que ha proporcionado. Por lo tanto, le invitamos cordialmente a que se ponga en contacto con nosotros directamente por correo electrónico. Atentamente, Vantage

Texto original

Dear User, Thank you for taking the time to leave us with your feedback and we are sorry to hear that you have had a less than satisfactory experience with us. We would like to learn more about your situation so we may assist to resolve the issues you face. However, we were unable to locate your case based off this information you have provided. As such, we warmly invite you to contact us directly via email. Kind regards, Vantage
Vantage
VANTAGE GLOBAL PRIME PTY LTD
https://en.vantage-markets.com/
8.82
Calificación
Cuenta ECN De 10 a 15 añosSupervisión en AustraliaSupervisión en Reino UnidoSupervisión en SudáfricaSupervisión en Islas CaimánSupervisión en VanuatuCreador de mercado (MM)Licencia de acceso directo (STP)Licencia de divisas de venta al por menorRepresentante autorizado (AR)Licencia completa de MT4Licencia completa de MT5Auto-investigaciónNegocio global
8.82
Calificación

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