Global Broker Regulation Inquiry App
WikiFX
Broker
Rankings
Regulators
Sanford
Within 1 year

Have you encountered any drawbacks related to KGI Asia’s customer service or the reliability of their platform?

Broker Issues
KGI Asia
Regulation
04-24
United States
WikiFX
Reply

In my own experience, KGI Asia presents itself as a highly established and SFC-regulated brokerage, which initially gave me some confidence regarding reliability and compliance. Their range of trading platforms—spanning mobile, online, and desktop options—has generally functioned smoothly for me, with fast execution and decent market data. However, as someone who trades actively, reliability and service responsiveness are essential, and I have noticed a few areas that warrant caution. Specifically, while KGI Asia’s customer support offers multiple contact methods and promises professional assistance, in practice, I have found response times by email and online form to be slower than ideal, especially during busier trading periods. Reaching a live representative over the phone during their stated business hours works well, but outside those hours, assistance is limited. I appreciate that they provide clear channels for complaints and questions, yet I believe the support could be strengthened—particularly for critical account or withdrawal issues. Importantly, some client reviews have reported difficulties withdrawing funds or sudden changes in communication after deposits. While I have not personally faced withdrawal problems, such reports underscore why I always recommend proceeding cautiously, conducting small test transactions before scaling up. Overall, while the platform is generally functional and well-supported by educational resources, my cautious approach is shaped both by limited personal drawbacks and by reports from other users that highlight the need for diligence.

Select Country/Region
  • Hong Kong

  • Taiwan

    tw.wikifx.com

  • United States

    us.wikifx.com

  • South Korea

    kr.wikifx.com

  • United Kingdom

    uk.wikifx.com

  • Japan

    jp.wikifx.com

  • Indonesia

    id.wikifx.com

  • Vietnam

    vn.wikifx.com

  • Australia

    au.wikifx.com

  • Singapore

    sg.wikifx.com

  • Thailand

    th.wikifx.com

  • Cyprus

    cy.wikifx.com

  • Germany

    de.wikifx.com

  • Russia

    ru.wikifx.com

  • Philippines

    ph.wikifx.com

  • New Zealand

    nz.wikifx.com

  • Ukraine

    ua.wikifx.com

  • India

    in.wikifx.com

  • France

    fr.wikifx.com

  • Spain

    es.wikifx.com

  • Portugal

    pt.wikifx.com

  • Malaysia

    my.wikifx.com

  • Nigeria

    ng.wikifx.com

  • Cambodia

    kh.wikifx.com

  • Italy

    it.wikifx.com

  • South Africa

    za.wikifx.com

  • Turkey

    tr.wikifx.com

  • Netherlands

    nl.wikifx.com

  • United Arab Emirates

    ae.wikifx.com

  • Colombia

    co.wikifx.com

  • Argentina

    ar.wikifx.com

  • Belarus

    by.wikifx.com

  • Ecuador

    ec.wikifx.com

  • Egypt

    eg.wikifx.com

  • Kazakhstan

    kz.wikifx.com

  • Morocco

    ma.wikifx.com

  • Mexico

    mx.wikifx.com

  • Peru

    pe.wikifx.com

  • Pakistan

    pk.wikifx.com

  • Tunisia

    tn.wikifx.com

  • Venezuela

    ve.wikifx.com

United States
※ The content of this website abides with local laws and regulations.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qawikifx@gmail.com
Cooperation:fxeyevip@gmail.com