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In my experience, evaluating a broker like RBCCM becomes particularly challenging when there is a lack of accessible information or transparency regarding key areas such as customer service and platform stability. For me, one of the earliest signs of a broker’s reliability is the availability of robust customer support and a consistently stable trading environment. When either of these is in question or simply unavailable for review, it naturally raises some concern. A dependable customer service team is essential, especially during high-volatility periods or when technical issues arise. Any sign of difficulty reaching support or a lack of clear feedback channels could leave traders exposed to unnecessary risk. Similarly, if I can't confirm the broker's platform reliability—whether it’s frequent outages, execution delays, or server errors—it makes it difficult for me to trust them with my trades or funds. Consistent access and responsive systems are fundamental for managing risk and executing strategies effectively. I take these uncertainties very seriously. In cases where I cannot independently verify information about customer service or platform stability, I proceed with caution. I would recommend that traders seek out additional, up-to-date feedback from other experienced users and avoid committing significant capital until there’s greater clarity on these fundamental aspects. For me, transparency and verifiable reliability remain non-negotiable when selecting a broker.