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Based on my own experience and thorough evaluation, Consorsbank presents a mixed picture, especially when it comes to customer service and platform reliability. The company has a long-standing presence in Germany and offers a comprehensive range of investment products, which initially appealed to me as someone who values diversification. However, the primary concern for me lies in the broker’s regulatory status. Consorsbank is not regulated by any recognised financial authority, and this already makes me particularly cautious—it means that client protection frameworks and dispute resolution mechanisms may not be in place, which I always consider a significant risk. Regarding customer service, some users—myself included—have experienced inconsistencies. There have been instances where accessing support was frustrating or resolution took an unreasonable amount of time. For example, retrieving account access or resolving identification issues could sometimes become a prolonged process, with some representatives either offering conflicting information or being hard to reach during peak times. In my trading approach, quick, secure access to my funds and transparent, responsive communication are non-negotiable. Any failure in these areas undermines my trust, especially in an unregulated environment. While there are reports of positive interactions and a user-friendly app, these positives do not fully offset the uncertainty I’ve encountered and observed. For me, these drawbacks make Consorsbank a less compelling choice for active trading or substantial investment compared to better-regulated, more responsive alternatives. I believe that, in forex and investment, erring on the side of caution is essential, especially when client safety isn’t guaranteed by a reliable regulator.