WikiFX Broker Assessment Series | MultiBank Group: Is It Trustworthy?

In this article, we will conduct a comprehensive examination of MultiBank Group, delving into its key features, fees, safety measures, deposit and withdrawal options, trading platform, and customer service. WikiFX endeavours to provide you with the essential information required to make an informed decision about utilizing this platform.

Background:

Founded in 2025, MultiBank Group operates as an online brokerage specializing in the trading of exchange-based CFDs, distinguishing itself through a commitment to offering competitive spreads starting from as low as 0.0 pips. Since its inception, MultiBank Group has attracted over 2 million customers across more than 100 countries worldwide.

The company provides a diverse range of over 20,000 tradable assets, including forex, metals, shares, global indices, commodities, and cryptocurrencies.

Additionally, MultiBank Group offers a social trading service that enables money managers and traders to enhance efficiency, improve profitability, and generate passive income through copy-trading.

MultiBank Group also features an Introducing Broker (IB) program, allowing individuals and businesses to earn multi-tiered commissions by referring new clients to the company.

Types of Accounts:

MultiBank Group offers several account options: the Standard Account, the Pro Account, and the ECN Account. Swap-free Islamic Account is also available upon request. Please refer to the attached image below for more detailed information on each corresponding account.

Deposits and Withdrawals:

MultiBank Group provides a variety of payment options, including bank transfers, Skrill, cryptocurrencies, and other available methods.

For fund withdrawals, clients can submit a request through the MyMultiBank account portal. Alternatively, withdrawal requests may be sent via email to withdraw@multibankfx.com from the registered email address associated with the account. The brokers Customer Support Department will assist with processing the request.

Trading Platforms:

MultiBank Group offers three trading platforms to accommodate a range of trading needs:

MetaTrader 4 (MT4) is available on PC, mobile, and web, and is one of the most widely used platforms in the industry. It features advanced tools for technical analysis, one-click trading, fast order execution, VPS hosting, and support for up to four types of pending orders, including trailing stops. The platform also allows for full chart customisation, access to detailed trading history, and the integration or creation of Expert Advisors (EAs) to automate trading strategies. Thousands of third-party tools and indicators can be added to enhance functionality.

MetaTrader 5 (MT5), also accessible via PC, mobile, and web, is known for its advanced trading features and enhanced analytical capabilities. It supports six types of pending orders, 38 technical indicators, 44 analytical objects, and 21 timeframes. The platform offers depth of market access, an integrated economic calendar, fast execution, one-click trading, and mobile trading. A streamlined interface and intuitive market search functions provide a comprehensive and flexible trading environment.

MultiBank-Plus Web & Mobile App is MultiBank Group‘s proprietary trading platform, designed in-house and available on both web and mobile. It offers clients an alternative trading interface with integrated functionality tailored to the broker’s services.

Research and Education:

MultiBank Group offers a variety of educational resources to support traders at different levels, including beginners, intermediate, and advanced. These resources are available in the form of both texts and videos.

Customer Service:

MultiBank Group provides customer service support in several foreign languages, including English, French, Portuguese, Vietnamese, Thai and others. Clients can reach out to MultiBank Group through email at cs@multibankfx.com or by submitting an inquiry via the broker's question form. Additionally, trading clients have the option to contact MultiBank Group by phone at +600-575-250.

Conclusion:

WikiFX, a global forex broker regulatory platform, has assigned MultiBank Group a WikiScore of 8.96 out of 10.

According to an assessment by WikiFX, MultiBank Group holds regulatory licenses from several reputable financial authorities, including the Australian Securities and Investments Commission (ASIC), the Cyprus Securities and Exchange Commission (CySEC), the Securities and Commodities Authority (SCA) of the United Arab Emirates, and the Monetary Authority of Singapore (MAS).

WikiFX has also verified the authenticity of these licenses as part of its evaluation process.