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FX4064297762
Macao
The overnight fee is so expensive, it's three times more than my previous one!
Exposure
2024-12-11
Jose gaitan
Colombia
The spread space is eating away at your account, and I clarify that supposedly there is a 0 spread in my account, and in that way it jumps the stop losses, thus systematically eating away at your account. I was profitable until the moment I wanted to withdraw, and that's when my decline began because I exposed them. They wouldn't let me withdraw. My funds have been in USDT. You cannot withdraw less than 60 USDT, but you can deposit more than 40 USDT, in cryptocurrency, which seems like a convenient way to delay your withdrawals. Be ⚠️ careful with this broker.
Exposure
2024-10-30
Jose gaitan
Colombia
I have made several withdrawals in USDT, and I had no problems with this broker before. The funds used to arrive in my wallet within 2 hours, but this time I have been writing to support for several days and they are not responding. I need them to refund the money from a withdrawal, case: 05110643 has been escalated and they are not responding. I will change my rating until they refund the money.
Exposure
2024-10-16
Haerin Kim
South Korea
They said that it was a registered account and assured me, but when I actually created the account and tried to withdraw, they demanded a deposit for account release verification. After depositing 1 million won and verifying the account, they said that it was suspended elsewhere and asked for an additional 4 million won to unlock the account. They are contradicting their initial statement and trying to induce a deposit while refusing to allow withdrawals. Why do I have to prove my account verification by depositing money?
Exposure
2024-09-27
汇透资本
Hong Kong
The actual services do not match what is described on the official website; it's the same old story—ignoring issues and mishandling situations when they arise. Pepperstone's representative in Australia: Gordon Bruce Buchanan Pepperstone's representative in the UK: Mohammed Tayed Pepperstone's representative in Cyprus: Robert Alexander Edward Bowen Pepperstone's representative in Germany, Europe: Andrzej Tomczky, Panagiot Theodorou More efforts are needed to closely monitor all personnel in their company.
Exposure
2024-09-26
FX2262868949
Singapore
one account cannot log in try try also cannot
Exposure
2024-09-02
紅塵堆里學山居
Hong Kong
Multiple attempts to withdraw funds have been unsuccessful, and there are no other withdrawal methods available.
Exposure
2024-08-26
FX2749371751
Hong Kong
The slippage was too serious. I checked other platforms and there was no such thing. Expose.
Exposure
2024-08-19
ArKaniya Fx
Indonesia
On the 31st, I made a deposit through the website. When making the payment, the website redirected to a third party. After I transferred the money through the bank and it was successful, when I returned to the website, for some reason, the funding status in my history showed as failed. However, I received an email from the third party stating that the payment was successful. I waited, but the funds I deposited did not appear in my account. I complained through live chat and email. They said that no funds were received. I reported the transaction to my bank, and the bank confirmed that the transfer was successful and went to the intended recipient. I emailed the third party, but there was no response. I complained again to the broker, but I did not receive any answer as to where my money went. The broker should be responsible because they recommended depositing funds with the third party.
Exposure
2024-08-03
心悦
Hong Kong
Yesterday I took a long position of 0.2 lots on AUD/USD. I set the stop loss at 0.67379, but the slippage went down to 0.67254, which is the trade I circled in the screenshot. I hope to communicate with the platform for compensation.
Exposure
2024-07-17
冰岛帝王蟹
Hong Kong
Deposit was not credited, customer service ignores people. Please put it into the blacklist, don't let it scam people anymore.
Exposure
2024-07-17
FX2736053310
Hong Kong
Don't use Pepperstone, it's an unscrupulous platform! According to the candlestick at 1:00 pm on July 3, I would definitely take a profit-taking order, but it was stopped by a false transaction. This is 100USD. Unscrupulous platform! ! ! ! And this happened more than once, this is the second time. Otherwise, I would not have withdrawn all my funds on the same day and registered other platforms. I have screenshots. I tolerated it the first time. The second time, the order that was originally profitable ended up with a malicious loss, which affected me.
Exposure
2024-07-07
詐騙真的太無情可怕
Taiwan
I met someone on FB who was very proactive and resonated with me. He said that he was the deputy manager of Yuanta Securities in Hong Kong and a professional forex analyst. He added me as a Line friend at the beginning, and then started chatting with me every day, discussing the future, dreams, marriage, etc. At first I thought he was the person I wanted to spend time with in the future, but it turned out to be a scam. He would start by sharing his life to get me to let down my guard. Then he said that he had achieved financial independence, and trading foreign currencies with him was guaranteed to make a steady profit. He also said that his investment philosophy is to avoid risks first, and then to make money. He gave me a link to the app software. I didn’t think there was anything strange at the moment, so I just followed him. The app software I downloaded was TRJITFVBD to deposit into Pepperstone. And I invested 1 million dollars to buy it. I want to withdraw money now, but I was told that I have to pay personal income tax. Only then did I realize that I had been deceived, and I was really sad. The person who lied to me said that I can't help you when you encounter this kind of difficulty, otherwise you won't be able to grow. Later I told him that I really had no money, and he said he would never help me. The original ambiguous conversation gradually disappeared, and he stopped reading my messages... I was grateful for my sincerity, but in the end, I lost both my life and money, and my mood dropped to the bottom. I was very helpless. Please ask the platform to help me get the loan. Get the money back. Now I can't sleep well or eat well every day, and I almost have no courage to live...
Exposure
2024-06-04
青天共明月
Hong Kong
Withdrawals are no longer possible, and the platform website is not accessible. Withdrawal is delayed and rejected for various reasons.
Exposure
2024-03-29
Leo leoo
Taiwan
I have been using this platform for a long time, and it has never been profitable at all. My account has been negative since the beginning. The pictures below are of the money I lost. At first, I thought it was a problem with my trading, but until now, many strange things have happened. First, in the video below, I recorded that their price is very different from what I checked on the Internet. It is suspected that they are cutting leeks through point differences. Second, their swap fee is ridiculously expensive. I will show you a photo below. That transaction took less than 6 hours and I was charged a large amount of fees. Third, sometimes when I am watching the market, his fluctuations are so large and exaggerated that I feel like I am cutting leeks. The video I just mentioned cannot be posted here. Anyway, I chose to continue using this platform at the beginning just because I wanted to say that it paid me money (but it was all my remaining money, not profit), so I continued to use it. Unexpectedly, if you put in more money, you will lose more money. So I asked the platform to help me get my money back. There were too many strange things but I didn’t even have time to record them. One has just been exposed, but I have more to add. When I use this platform, there are many parts where the platform crashes directly. The market is running, but the screen is completely motionless, which leads to a lot of losses. But🤢people are so stupid that they thought it was my problem, so they didn’t take pictures or video of this thing. Next, there will be false market prices, which will cause me to make a lot of single-word orders or liquidate positions that I should not lose money on. The photos below are just the money I have lost with this trading account. I had another trading account with them before and lost a lot of money. I just want justice and to get the money from this account back. 23175.7. Please help the platform to help us seek justice. Let violators be punished.
Exposure
2024-03-22
Chriscrocks18
Mexico
On February 7, 2024, I requested a withdrawal with Pepperstone, which was for 4k USD and to date I have not received the withdrawal, they did it as an ARN refund, I have written to them many times and the only thing they comment on is that it I checked with the BBVA bank, it is already more than validated with the bank and the capital does not reach my account, I had never had problems with withdrawals with this broker until now and it was for a large amount, the issue is that I have requested withdrawals smaller ones which have arrived without problem, only that withdrawal which is larger, coincidentally it has not arrived to me.
Exposure
2024-03-15
Ariel2915
Bolivia
When I make a purchase, the line appears well above the price, in addition the stop loss closes the operation without the price touching it, also the take profit does not close even if the purchase line has already been exceeded.
Exposure
2024-02-26
FX1490292842
Hong Kong
The Pepperstone platform does not have negative balance protection and requires customers to deposit funds themselves to offset the negative balance in their accounts. Unheard of. After trading in the forex for so many years, this is the first time I have encountered this.
Exposure
2024-02-05
阿古朵
Hong Kong
I am a conservative investor. Everyone has their own investment style. My investment is mainly safe. What I do is to earn interest from light positions. The interest rate was correct in the first few days, but later it was incorrect or not paid. I looked at it. The interest and fee difference has not changed, but it won’t be paid to me. I asked customer service but they ignored me, so I can only remind everyone in this way.
Exposure
2023-11-22
佳佳1918
Taiwan
1. I opened a Pepperstone account in Taiwan on September 20 this year (as shown in screenshot 1). At first, they said there would be no problems with the withdrawal (as shown in screenshot 2). 2. The stored value account is from Pepperstone (as shown in screenshots 3 and 4) 3. On October 31, I wanted to withdraw money for the first time, but the system refused to allow it. I asked the manager why I couldn’t withdraw it. He said that it was because the partner applied for withdrawal restrictions at their headquarters and asked me to pay the service fee first. At first, both parties said that there would be no problem in withdrawing the funds, so I opened an account and the investment consulting company only paid the service fee after the withdrawals were made. Our customers have no idea what the agreement between them is. If they say they limit withdrawals, they will limit withdrawals. The customers have no idea at all, and there is no protection of their rights at all. I originally planned to withdraw part of the balance and then ask the company to calculate the service fee payable. As a result, both companies directly modified the original rule of withdrawing first and then paying the service fee without informing the customer in advance, leaving the customer completely unaware. Under certain circumstances, it is impossible to withdraw, and even the withdrawal is restricted to be completed at one time. (Such as screenshot 5 6 7 8 9 10 11 15) 4. My principal and profit are all in Pepperstone, and the total balance on the ledger is US$1,702,913.69. The company actually said that if I don’t withdraw it before November 15th, the system will erase my money. How can such a big company be? Treat customers this way? Are you protecting your customers? According to Pepperstone's account manager, doesn't Pepperstone have a British FCA license? Even investors outside the UK can get the same compensation protection as British residents? (Such as screenshot 12 13 14 16) 5. Request coordination and processing by Pepperstone to return the balance of US$1,702,913.69 in my account in order to pay the service fee of NT$9.64 million to the partner investment consulting company. 6. The number of uploaded images is limited, so only some screenshots can be uploaded. Thank you for your coordination.
Exposure
2023-11-12