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اردو
Resolved
Unable to close position resulting in loss
Mediating Parties 
SBCFX
Issue
Others
Requirement
compensation
Settlement Amount
$175(USD)
Time
54day13hour
Mediation Status
Hong KongThree days ago
Resolved 
LIXIAOBO
LIXIAOBOSouth Africa06-02
Reply SBCFX
平台在5月13日有聯絡過客戶, 要求提供MT5的日誌, 以作出更詳細的跟進。之後客戶未有回覆。
Reply
Hong Kong05-09
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong05-09
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong05-08
Start Mediation LIXIAOBO
LIXIAOBOFirst short position close shows no parameters, insufficient margin prevents closing position, second long position close shows insufficient margin. Resulting in loss
Start Mediation
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