Dear IEXS User, Greetings! Thank you for choosing and using our trading platform. We are always committed to providing a fair and transparent trading environment for our clients and strictly adhere to relevant laws, regulations, and platform rules. During a recent trading review, we identified unusual trading activities in your IEXS securities account and associated MT4 account, involving suspected hedging transactions that maliciously exploited partner market promotions to improperly obtain bonuses. This behavior violates the platform's User Agreement and the relevant rules regarding bonus acquisition and usage outlined in the market promotion terms. As a result, the following measures will be applied to your account: Cancellation of the related bonuses and any profits generated from them; Restriction of account trading functions; Termination of account access. We highly value the experience of every client and adhere to principles of fairness and impartiality in handling all trading matters. If you have any questions or require assistance regarding this review, please feel free to contact us via the following channel: Email: Support@iexs.com. Thank you for your understanding and cooperation. Best regards,

Normal withdrawal process first showed 'pending review,' then changed to 'pending payment.' After two more days, it reverted to 'pending review' again, followed by account freezing, making login impossible. Now, withdrawals cannot be processed.