Global Broker Regulation Inquiry App
WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
No one handles the chuck, no compensation is given. Customer service is unresponsive, unable to close positions, profits are not allowed to be settled, and can only watch losses automatically trigger liquidation.
Object
TMGM
Issue
Others
Requirement
compensation
Amount
$700(USD)
Time
34day22hour
Mediation Progress
Hong KongIn a week
Resolved
FX2751172237
FX2751172237Australia2025-12-03
ReplyTMGM
Dear Customer,
Thank you for your email and feedback. Due to a large volume of cases recently, we have notified your account manager, who will contact you as soon as possible for further follow-up after completing the current processing. Thank you for your understanding and cooperation. If you have any further questions, please feel free to contact TMGM's official customer support at support@tmgm.com. We are always here to assist you. Best regards,
Reply
Hong Kong2025-12-01
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2025-12-01
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2025-11-28
Start MediationFX2751172237
FX2751172237Requesting compensation for the card freeze. This afternoon, it was frozen for three hours, making manual processing impossible, and your backend staff did not address the issue either.
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
To view more
Please download WikiFX APP
