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Resolved
Using bonuses to deceive, profits are not withdrawn.
Object 
RockGlobal
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$714(USD)
Time
35day17hour
Mediation Progress
Hong Kong Yesterday 13:10
Resolved 
FX1997758408
FX1997758408Australia 11-26
Reply RockGlobal
尊敬的客户：
您好！
我们已收到您的反馈与诉求。经与相关部门核实，您在RockGlobal开设的交易账户因涉及纠纷操作，被纳入风险管理名单。此后，我们与您进行了多次沟通，并就“终止客户服务协议签约后完成出金”达成一致意见。
在此基础上，我们向您发送了相关信件与协议，您也已完成回签，并承诺对此次处理无异议，不会据此再次提出投诉，现您出金提款已完成。
因此，我们相信您对整件事的处理流程与结果已有充分理解。
我们非常感谢您选择RockGlobal作为交易平台，并始终以最大的诚意与您保持合作。但是，任何违反规则的行为都可能影响平台及其他用户的合法权益，我们致力于维护公平、公正的交易环境，也期待您与我们共同维护良好的交易秩序。
再次感谢！
RockGlobal
Reply
Hong Kong 11-21
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 11-21
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 11-20
Start Mediation FX1997758408 
FX1997758408This trading platform is absolutely terrible. I deposited funds and traded for three days, earning over 700 in profit using a quantitative EA. They claimed it was a violation of rules and only returned my principal while deducting the profits. Fine, I can accept the deduction and just stop using this platform. But when I asked them to return my principal, they refused unless I signed a voluntary agreement to forfeit the profits and admit to violating their rules. They force you to sign this agreement to absolve themselves of all responsibility before releasing your principal. I hope regulatory authorities penalize such shady platforms and expose them widely to prevent more traders from being scammed.
Start Mediation
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